Brandon Cannon

Coolant control valve was replaced, and after receiving my truck back, the radiator was leaking. Note: Wasn’t leaking before they worked on the coolant system. Carried it back to have radiator replace my truck back, the radiator was leaking. Note: Wasn’t leaking before they worked on the coolant system. Carried it back to have radiator replaced, but the dealer doesn’t think the radiator issue is related to their work. Made me pay for the repair. More

by rhino5 Verified Customer Verified Customer

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With the expense associated with work performed by the dealership, it seems excessive to charge an additional fee for credit card use. I still think I was charged the fee even after requesting to pay as a dealership, it seems excessive to charge an additional fee for credit card use. I still think I was charged the fee even after requesting to pay as a debit card. My total went from 129 to 154. There were obviously additional fees other than taxes. More

by ehorne07 Verified Customer Verified Customer

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Waited two weeks for a part that was suppose to be there on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more expectations. More

by Road Warrior Verified Customer Verified Customer

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That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO Verified Customer Verified Customer

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Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I fin They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I finally get the truck back to find a puddle of coolant in my garage. Waiting now to see if it is a leak or if the mechanic made a mess while filling it and didn’t clean it up. Either way, really frustrating. My initial frustration is with GM and how they don’t truly fix issues when they know they have a problem. My current frustration is with Jim Ellis and their workmanship during the repair. More

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I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More

by WBROWN16 Verified Customer Verified Customer

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All personnel was very friendly and helpful. . waiting area was very clean and they completed my work in time promised. . waiting area was very clean and they completed my work in time promised. More

by rspr777 Verified Customer Verified Customer

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Very helpful. Very curious. Work completed when promised. Knowledgeable and makes suggestions of what is to come. Very curious. Work completed when promised. Knowledgeable and makes suggestions of what is to come. More

by LUCKY9758 Verified Customer Verified Customer

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I was in for oil change and tire rotation. Jim Ellis did good again. I will continue coming here. Jim Ellis did good again. I will continue coming here. More

by MWILL32 Verified Customer Verified Customer

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Brandon was very professional, answered all my questions. Informed of what my vehicle needed done. Informed of what my vehicle needed done. More

by mellowjoe Verified Customer Verified Customer

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