Brandon Alvarado
Brandon Alvarado at Toyota of Tampa Bay

Brandon Alvarado

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
295 Reviews

Languages Spoken

Spanish Spanish

4.8

295 Reviews

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295 Reviews of Brandon Alvarado

December 30, 2025

Dealership Rating
Employee Rating

Always great customer service. Detailed info given with video to keep you updated on your vehicle. Although I now have a Kia optima I will always go back to them because of the gre More

by bamagirl.grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Toyota of Tampa Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2025

Dealership Rating
Employee Rating

Not only did I not receive floor mats, but I could not access my salesman or service because the hadn’t set up their mailboxes. This seems like a ploy to avoid the customer. Abrahiem called me twice a day More

by albrezzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Abraham Abdullah, John Andrade, Austin Carr, JC Collins, Ashley Allington , I don’t know the specific service member because I was not able to speak to a service advisor

Dec 31, 2025

Toyota of Tampa Bay responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 19, 2025

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Effective, quick and knowledgeable. Great customer service. On time, and-concerned with putting the customer first. More

by RCHRIST226
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Venters

Dec 19, 2025

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 24, 2025

Dealership Rating
Employee Rating

Ignored me waiting for 30 minutes, had to find someone and complain just to get seen even though I set an appointment. More

by MINHAAJHARRIS9999
Service Price Transparency
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Recommend Dealer
No

November 11, 2025

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TOTB is my go to dealership for 16 years and I’m completely satisfied with my service every time. I highly recommend them. More

by LAWRENCEMOHAMMED
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

November 09, 2025

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David Mendoza was very communicative with me, he explained everything in a generous manner. I will come back again. More

by llucy2208
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Queris , David Mendoza

November 08, 2025

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Employee Rating

The staff was very friendly and attentive to me as a first time customer i felt welcomed would recommend this dealership More

by carltongarrick675
Service Price Transparency
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Recommend Dealer
Yes

November 03, 2025

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Toyota of Tampa on Fletcher is by far the best Toyota dealership in the Tampa Bay area if not the entire state… I have never been so excited about my purchase experience with them for myself or family. T More

by mrmcgrudersr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zapata, Norman Vassell , Sergio in sales

September 23, 2025

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Employee Rating

It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family More

by jonavila4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 21, 2025

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Employee Rating

Brandon is the best thing in Toyota. He was taking care of the matter of my car so attentively and he was so informing and he checked my car and he took it as if it is his car. Thank you More

by agloumi.najib
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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