Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 36

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
412 Reviews
4.9

412 Reviews

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412 Reviews of Braelynn Merrell

May 24, 2023

Dealership Rating
Employee Rating

Mastrovito Hyundai is made up of the most friendly, helpful, professional, hard-working group of people I have come across. Everyone from Nike, the dog, to Frank the owner, greets you with a welcoming More

by Michael F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith, Gina Mastrovito-Smith, Aldin Mekic, Luke Kiser, Ali Brown , Shawn Zawatski, Kristal Sherman, Neil Levensailor

Jun 15, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thank you for the recommendation! We sincerely appreciate it. #makeyourmovetomastrovito

May 20, 2023

Dealership Rating
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great place for service, everyone was very friendly and my vehicle was detailed to perfection More

by NLEVENSAILOR
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Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser , Neil Levensailor

May 19, 2023

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Employee Rating

Brand new car. Nothing but issues with it including paint and no one wants to fix it. Terrible service! More

by sunlover
Service Price Transparency
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Recommend Dealer
No
May 19, 2023

Mastrovito Hyundai responded

Hello, My name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I apologize, but from your review I am unable to determine who you are so I can provide assistance to you. Please call me at 315-736-8356 so I can address your concern. Thank you, Gina

May 18, 2023

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great service. . was greeted immediately and friendly advisor took care of all me needs. then explained everything when service was over More

by puttinjoe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 15, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had great experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

May 17, 2023

Dealership Rating
Employee Rating

Great service as always. All the staff was very pleasant and helpful. They were very responsive and timely More

by erin.webb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jun 15, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

May 14, 2023

Dealership Rating
Employee Rating

I appreciate the dealership following up with me. My vehicle was detailed with them and they did an awesome job. I will go back. More

by lynniedd23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had a good experience at Mastrovito Hyundai. We appreciate your business and support. We hope to see you soon. #makeyourmovetomastrovito

May 08, 2023

Dealership Rating
Employee Rating

Service was great and timely. Thank you team for getting me back on the road quickly More

by thenicholls09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown , Allen

May 10, 2023

Mastrovito Hyundai responded

Hello! We are happy to hear that you are back on the road in a timely manner! We appreciate your support and business! #makeyourmovetomastrovito

May 06, 2023

Dealership Rating
Employee Rating

We accidentally scheduled an appointment for Monday may 8th for an oil change but showed up on may 1st. They were very friendly and able to squeeze me in even though it was my mistake. More

by Jleldw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that we were able to accommodate you quickly and easily! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 06, 2023

Dealership Rating
Employee Rating

All Around Excellence in All aspects. Car I want, in and out. Exceptional after sales follow up by sales team. More

by eddieair
Recommend Dealer
Yes
May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you had an all-around excellent experience! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

May 02, 2023

Dealership Rating
Employee Rating

The customer service is always top notch and they have amazing prices on their services More

by hartstephen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

May 10, 2023

Mastrovito Hyundai responded

Hello! Thank you so much for taking the time to provide this review. We are happy to hear that you received top-notch customer service. That is our goal!! We appreciate your business and support and hope to see you again in the future. #makeyourmovetomastrovito

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