Brad Johnson

Dishonest service—they will overcharge you into the thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and is terribly shabby. What was supposed to be fixed isn’t fixed, and they don’t conduct quality control and check their work. For example, my interior headliner had to be removed to do service involving the sunroof, but the headliner wasn’t reattached properly and was covered with dirty fingerprints. Stay away from this place! More

by VW owner Verified Customer Verified Customer

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Great service and millions of thanks to Zander for his help and thorough response. Second time here! help and thorough response. Second time here! More

by MYACOOB0 Verified Customer Verified Customer

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Very pleased with everything Easy to get appointments very friendly and helpful. I will continue using for my next setvice very friendly and helpful. I will continue using for my next setvice More

by SRESHOE Verified Customer Verified Customer

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Best dealership ever! Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for a Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for and to do business with. More

by Nick Verified Customer Verified Customer

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3rd vehicle purchased here and always my go to for service, great team and always feel welcome here! service, great team and always feel welcome here! More

by sknnotstir3 Verified Customer Verified Customer

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Excellent customer care and excellent service for my car! ! I love the videos they provide to show me what needs attention. ! I love the videos they provide to show me what needs attention. More

by MCH8 Verified Customer Verified Customer

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Very good honest dealer bought two cars from them and serviced them all the time since nee serviced them all the time since nee More

by JCHRISTENSEN10 Verified Customer Verified Customer

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The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More

by MISSIONEROOC Verified Customer Verified Customer

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Hands down the best dealership around that I have ever experienced both from the service department and from the dealership itself. Brad Johnson always honest and I truly respect that from my car dealersh experienced both from the service department and from the dealership itself. Brad Johnson always honest and I truly respect that from my car dealership. More

by DTODDS24 Verified Customer Verified Customer

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Capo VW is professional, courteous and quick. From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone know From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone knows your name but sophisticated enough to handle the big city issues of your VW. No better place for VW service in Orange County. More

by Maddog53 Verified Customer Verified Customer

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