Booker Hall

Zero stars If I could. Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corpora Terrible communication from our service advisor. If we didn't call in we would never get an update. Escalated concerns to service manager and corporate. Neither cared, so this level of poor customer service is broadly accepted there. Asked for a rental and always told none available and no follow up contacts regarding availability as the vehicle was there for weeks for warranty repairs. They jump started the car when we went to pick it up without telling us, and without offering to sell us a battery. Once we left and stopped the vehicle it was dead again. When this was brought up to management again they had no concern. Never return to this business. More

Report | Print

December 5,2024 8am I brought my 2017 Hyundai Elantra in for service because front doors Would not open it would take 3 or 4 pulls before in opened. I was met with a service technician or manager names JO for service because front doors Would not open it would take 3 or 4 pulls before in opened. I was met with a service technician or manager names JOHN He was incredibly helpful I want to thank him for his professional and friendly service.. Thank you JOHN More

Report | Print