Bobby Waites
Bobby Waites at Mercedes-Benz of Atlanta Northeast

Bobby Waites

Service Advisor

Mercedes-Benz of Atlanta Northeast

1705 Boggs Road
Duluth, GA 30096

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5.0
89 Reviews
5.0

89 Reviews

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89 Reviews of Bobby Waites

September 29, 2025

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Employee Rating

Great Job provided by Mr. Bobby Waites my Service Advisor who always takes ownership in helping me keep my SUV maintained in tip-top condition including the entire team at Mer More

by marco_2polo
Service Price Transparency
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Recommend Dealer
Yes

September 08, 2025

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I would recommend the service department, It was easy to make an appointment, service was quick and Bobby was friendly and knowledgeable. More

by Chase
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 08, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind words about our service department. We're pleased to hear that booking went smoothly and that our team was helpful during your visit.

September 03, 2025

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This our second time buying a Mercedes with Finn. All we had to do was call him up and he found what we were looking for to buy. He makes it an easy, comfortable experience. More

by Link2ferg
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Levi Lewis, Finn Misa , Tim Harben

July 26, 2025

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Employee Rating

I have been coming here for almost 15 years, they always offer a great experience and service More

by MVATL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 08, 2025

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Bobby is a very good service advisor He knows his vehicles and what is needed to keep them in top condition More

by Art
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 08, 2025

Mercedes-Benz of Atlanta Northeast responded

Thank you for your feedback. Our team is dedicated to ensuring vehicles are maintained in top condition, and it's wonderful to know they provided great service at Mercedes-Benz of Atlanta Northeast.

May 04, 2025

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I always get superior service here from all of the staff from beginning to end. More

by Jami1
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Recommend Dealer
Yes
May 04, 2025

Mercedes-Benz of Atlanta Northeast responded

We appreciate your kind words about our team at Mercedes-Benz of Atlanta Northeast. Take care.

March 26, 2025

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Melissa was OUTSTANDING! She'll get you a great deal on a new or used Mercedes. More

by Debra
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lee

December 12, 2024

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Employee Rating

I’ve been coming here for over ten years, the service is always the best More

by MVATL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Martindale

September 22, 2024

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Employee Rating

Jesse is great! ! She helped me get my dream unicorn wagon, and since then she's always been awesome helping with any questions or issues. When the time comes to get More

by Juan
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cannon-Wallace

August 22, 2024

Dealership Rating
Employee Rating

They always provide wonderful service and a great customer experience. I have recommended them to my friends and family for years. More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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