Bobby Quintanilla | Page 38
Sales Manager
Toyota of Naperville
1488 W. Ogden Ave
Naperville, IL 60540
Dealership Experience
7 yrs, 8 mos
627 Reviews
Write a Review627 Reviews of Bobby Quintanilla
April 01, 2022
I went to Toyota Naperville without knowing what to expect. Bobby is the salesperson that helped me out. He is very patient, not pushy and knowledgeable. Definitely made the car buying process as painl expect. Bobby is the salesperson that helped me out. He is very patient, not pushy and knowledgeable. Definitely made the car buying process as painless as possible. I originally went in looking for a tacoma trd off road. He gave me the chance to drive the sport and the off road trim to make sure that I was 100% sure. Glad he did. The trd sport was the trim which worked best for what I was going to use it for. Highly recommend. On top of the great customer service, in these crazy times I paid msrp. Most other dealerships are doing market adjustments and or making add on services mandatory. More
March 31, 2022
Great dealership and this my second vehicle purchase here. Ask for Bobby if your looking for a Toyota product. here. Ask for Bobby if your looking for a Toyota product. More
Other Employees Tagged: Sam Guerra , Sherri Pacchiano
March 24, 2022
We just purchased a RAV4 from Bobby Quintanilla. Bobby was fantastic to work with! He was professional and caring and took care of everything for us. This is our third car we have purchased and we j Bobby was fantastic to work with! He was professional and caring and took care of everything for us. This is our third car we have purchased and we just love this dealership. Casey and Sherri deserve high praise as well as they helped with the deal too. What a great team at Toyota of Naperville! They truly treat us like family whenever we are there. More
Other Employees Tagged: Casey Krakowski, Sherri Pacchiano
March 12, 2022
I was referred by my friend come here and have Bobby help me and I had a great experience. Bobby is a great salesman! Also i bought my 2022 new Highlander XLE at a ture msrp, unlike those other dealerships. me and I had a great experience. Bobby is a great salesman! Also i bought my 2022 new Highlander XLE at a ture msrp, unlike those other dealerships. More
March 01, 2022
Everyone was a classic, pushy car salesman. The whole closing process took the joy out of getting a car because it is structured to squeeze extra money out of you in a high-pressure, over-frien The whole closing process took the joy out of getting a car because it is structured to squeeze extra money out of you in a high-pressure, over-friendly, planned routine. Before you close, they have to show you more options, none of which you could see before you came in and can only choose to buy right now in person because the deal will never be this good again. All of the options aren’t shown to you by 1 person, but 3-4 because they are in “different departments”. The hospitality guy gets you free coffee, then the warranty guy sizes you up and asks if you want a warranty but he can’t tell you the price before you talk to the coating guy, then the coating guy comes and sells you coating options but you can’t talk about coating and warranty at the same time, you have to agree on one and then let the other guy work on you after you lock in the last one. I shouldn’t have gone there alone because it is a process used to keep you off balance while they come at you from all sides. I didn’t feel like a respected customer, I felt like a meal being passed around by hungry pig-people. They are aggressively friendly and bad at hiding that they are salesman. I shouldn’t be surprised, if you swim with sharks, they will behave like sharks. I wasn’t going to post this review because I was trying not to put more negativity in the world, but they asked me for this review almost every day since I bought the car so here it is Toyota of Naperville. I don’t expect you to do better, but since you now have everything you could possibly want from me, I expect you to leave me alone. More
March 01, 2022
I have yet to purchase. This market is crazy, but thus far I have found Toyota of Naperville to be courteous, professional, and interested in the long-game. They are not try This market is crazy, but thus far I have found Toyota of Naperville to be courteous, professional, and interested in the long-game. They are not trying to take advantage and for that they have made me a life-long customer. I'm wiling to wait to make sure I get a car from them, and Bobby has been great. Really responsive and understanding. More
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