Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
381 Reviews
4.9

381 Reviews

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381 Reviews of Bobby Miller

June 22, 2025

Dealership Rating
Employee Rating

Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you More

by sweetdh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Jose Teran

Jun 23, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 18, 2025

Dealership Rating
Employee Rating

Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex More

by GDIXONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Big Star Cadillac responded

Thank you for your review and your business. We're very sorry to hear about your recent experience and that our service fell short of your expectations. This is definitely not the standard we aim for, and we apologize for the lack of communication, the extended service time, and especially for the fingerprints on your headliner. We'd like to make this right. Please call us at your earliest convenience so we can schedule a re-cleaning of your vehicle at no charge. We'll ensure your vehicle is presented to you in the condition you expect. Vennie Trevino, Service Director, vtrevinojr@bigstracadillac.com

June 17, 2025

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Employee Rating

I love this dealership and the professionals that I deal with - especially Aimee Gulli and Bobby Miller. More

by debfuchs
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

Big Star Cadillac responded

Debbie, Thank you so much for your loyalty and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

June 13, 2025

Dealership Rating
Employee Rating

I wouldn’t take my car anywhere else! Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ More

by michele
Recommend Dealer
Yes
Jun 16, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 06, 2025

Dealership Rating
Employee Rating

Bobby has been reliable, clear and consistent. I can count on him. He has been able to work through my issues More

by rg.harman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 02, 2025

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Employee Rating

Very friendly and easy to work with. The dealership was very clean, they offered coffee and snacks. More

by ALUNACSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 25, 2025

Dealership Rating
Employee Rating

Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv More

by CLOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier, Joel Olivares

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 19, 2025

Dealership Rating
Employee Rating

I like the cleanliness of the dealership and the helpfulness of its people. Bobby was was very helpful and took care of me as if I was a family member. I would definitely do business with him again More

by jmelvinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 13, 2025

Dealership Rating
Employee Rating

Bobby is a true professional. Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! More

by lrntoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

May 02, 2025

Dealership Rating
Employee Rating

Yes Big Star staff keep up the good work! ! Kind Regards, Lonzell Stay safe crew!! More

by MADDOX56
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

May 03, 2025

MADDOX56 responded

Thanks for all you do.

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