Bobby Howard | Page 77
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
801 Reviews
Write a Review801 Reviews of Bobby Howard
May 21, 2015
Going strong after eight years "together" I grew up accompanying my mother to the dreaded car dealership and was extremely picky when I bought my own first new car eight years ago. The ONLY de I grew up accompanying my mother to the dreaded car dealership and was extremely picky when I bought my own first new car eight years ago. The ONLY dealership where I felt listened to and valued: Honda of the Avenues. They got my business, and I have had all service and maintenance work done on site as I trust them, their training, and their communication skills! No surprises, and always an intelligent, thoughtful service representative to deal with. Bobby Howard in service is fantastic, and when I drive up into the service bay and see my name on the digital screen above me I know I am expected and my time (and money) will not be wasted. We just bought our daughter a new Fit at Honda of the Avenues and are thrilled with it. Highly recommended! More
May 10, 2015
My #1 Go To Honda Location!!! Honda of the Avenues rocks!!! I purchased my car in 2008 and every time I need a service the staff is always so warm and welcoming. Nobody is ever pus Honda of the Avenues rocks!!! I purchased my car in 2008 and every time I need a service the staff is always so warm and welcoming. Nobody is ever pushy in selling/offering anything and they get you in and out as soon as possible. I love this place and hopefully will purchase my next Accord from them soon! More
May 06, 2015
Great group of guys I've always been helped immediately at the dealership. Any questions have been answered and I've never been up charged when it comes to servicing my v I've always been helped immediately at the dealership. Any questions have been answered and I've never been up charged when it comes to servicing my vehicle. Great experience overall. More
April 29, 2015
This place makes the time out for repairs a pleasure. It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work d It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work done or pass the time entertaining myself online. And even if without the laptop, there are plenty of snacks and coffee and popcorn to ease the wait. Even my kids like going and enjoying all the amenities with me. I leave with my car all spruced up on the outside as well as the inside. More
April 27, 2015
AC out date before road trip AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. More
April 26, 2015
Truly impressed I bought my vehicle from this dealership along with the maintence plan. From the beginning to the end of leaving my car for an oil change, the gentlem I bought my vehicle from this dealership along with the maintence plan. From the beginning to the end of leaving my car for an oil change, the gentleman in the service department truly impressed me. He went above and beyond and kept me in the loop throughout the entire process. There was an issue when my vehicle was ready where I was charged for service which should of actually been covered under my plan. With extreme apology, it was remedied an I never felt like I was being "taken to the cleaners". I definitely recommend Honda at the Avenues service department. More
April 18, 2015
Great! Great customer service! Rob made sure I was updated with the work being done to my car and made sure he told me he was working on getting me the renta Great customer service! Rob made sure I was updated with the work being done to my car and made sure he told me he was working on getting me the rental car I will be needing due to the delay in getting around my car. More
April 01, 2015
Took my 2010 Accord in for 48,000 mi check-up. My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need for new wiper blades. I totally agreed and they were installed. The new Shuttle Driver, Gary, was terrific & helped me out by taking back home and picking me up so that tasks at home could be handled while the car was being assessed. When I checked out, they advised me of the next 3 recommended visits and the associated costs. It's so good to be prepared for expenses relating to our vehicles. Bobby Howard was my Service Advisor and I think he will be a great replacement for Mike Morse who handled my servicing for a few years, before he left this dealership. I'm totally SOLD on Honda of the Avenues. More
March 26, 2015
Never been happier I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They ke I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They keep you updated when necessary, and there are many seating option in the waiting area along with free coffee and often bakery items. I usually bring work with me and sit at one of their customer desks. I'll be a continuing customer for sure. More
Other Employees Tagged: Leroy Love
March 17, 2015
All smiles Had taken my 2014 Honda CRV for 2nd service, the reception was very courteous and Bobby calmly listened to my comments on the vehicle. I'm very satisf Had taken my 2014 Honda CRV for 2nd service, the reception was very courteous and Bobby calmly listened to my comments on the vehicle. I'm very satisfied with the work they did. Any the even good part is my Car was ready in an hour. Thank You Honda of The Avenues ! Keep up the good service !! More
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