Bobby Howard | Page 69

Good Service I took my car in for routine maintenance, including several services that needed to be done because I am approaching 100,000 miles. First, it is so ea I took my car in for routine maintenance, including several services that needed to be done because I am approaching 100,000 miles. First, it is so easy to get an appointment using the online schedule. From the moment you pull in, the staff are friendly and attentive. They are upfront with you from the get-go. I worked with Bobby Howard and he was excellent. He is very personable. More

Report | Print

" Like a family ... " I have been coming to this particular dealership for 11 years now. Treat me like " family ". Up to this time, they have not let me down. Always there I have been coming to this particular dealership for 11 years now. Treat me like " family ". Up to this time, they have not let me down. Always there with a helping hand and smiles, honest opinion and decent competitive pricing, try their best to give me breaks and discounts on my bill. More

Report | Print

Service Excellent customer service! Bobby Howard was great to work with and kept me informed on the status of my car throughout its time at dealership. Excellent customer service! Bobby Howard was great to work with and kept me informed on the status of my car throughout its time at dealership. More

Report | Print

Great people and great service This is the only Honda Dealer I will go to in Jacksonville. They listened to me, diagnosed the problem, and fixed my car. They then delivered my c This is the only Honda Dealer I will go to in Jacksonville. They listened to me, diagnosed the problem, and fixed my car. They then delivered my car to me for the price that they quoted and completed the service by the time that they said they would. Great Job! More

Report | Print

Excellent experience Loved the fact that Bobby & team didn't try to come up with something I "needed" to justify the low expense of a discounted oil change. Honesty will Loved the fact that Bobby & team didn't try to come up with something I "needed" to justify the low expense of a discounted oil change. Honesty will keep me coming back & recommending you, and when the time comes to fix things, I'll be comfortable that I'm getting an honest analysis. Also was in & out in a very reasonable time, even though a last minute work issue caused me to be late to my appointment (i did call ahead of course). More

Report | Print

Service was excellent. I trust Bobby my service representative he's very honest and always helpful. I will continue to have my car serviced there because of Bobby. I trust Bobby my service representative he's very honest and always helpful. I will continue to have my car serviced there because of Bobby. More

Report | Print

Nice people and quick service. Polite and fast service. Very attentive and kind service. Many suggestions were made to help my car going at a very practical state. I'll always bring Polite and fast service. Very attentive and kind service. Many suggestions were made to help my car going at a very practical state. I'll always bring my car to Honda. More

Report | Print

Great experience. The service guy was a great and honest guy. I especially appreciate an honest service guy. The wait time was fantastic and they took care of a critica The service guy was a great and honest guy. I especially appreciate an honest service guy. The wait time was fantastic and they took care of a critical warranty issue. More

Report | Print

Express Oil Change I went in for an oil change and wanted to schedule a warranty recall appt. and I was told there were 10 cars in front of me for an oil change and did I went in for an oil change and wanted to schedule a warranty recall appt. and I was told there were 10 cars in front of me for an oil change and did I want to wait or perhaps come in the next day. I explained that I needed to wait and was told that it would take 2 hours - just wanted to let me know that it could be a long wait. I said that I understood and could I book an apt for the battery recall issue for my Accord and was told that they could do that at the same time as the oil change but it would just add about 15 - 20 minutes onto the time. I said that was great. My car was done ahead of schedule. I was very pleased. More

Report | Print

Bobby is Amazing I really appreciate Bobby. He is clear, makes options very understandable, both in terms of standard Honda guidelines and the impact to my specific v I really appreciate Bobby. He is clear, makes options very understandable, both in terms of standard Honda guidelines and the impact to my specific vehicle. I appreciate that he gives me options, information, and risk/ benefits, but never pushes specific service for my car. I really appreciate working with Bobby Howard!!! More

Report | Print