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Blake Paulson
12 Reviews
12 Reviews
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12 Reviews of Blake Paulson
September 02, 2025
The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buying another vehicle. More
by TONI M
Verified CustomerOther Employees Tagged: Dianne Ponce, Aaron Thetford, Alex Kludt
August 28, 2025
Jacquiline was super helpful and great to work with. Over all everyone was helpful and mostly pleasant experience Over all everyone was helpful and mostly pleasant experience More
by ROBERTSALAZAR479
Other Employees Tagged: Jacqueline Westlake, Cain Carter
August 11, 2025
Wonderful people who understood our needs and found a vehicle that would work for us. vehicle that would work for us. More
by TRIPPFLESHMAN
Other Employees Tagged: Jeff Holt, Mark Jaffe
August 10, 2025
Easy to work with Diane, painless process, very satisfied and I had zero issues with the transaction satisfied and I had zero issues with the transaction More
by LEIF3
Other Employees Tagged: Dianne Ponce, Kyle Saephanh
May 28, 2025
Amazing experience first time Audi buyer previously BMW. Much more respectful, lower pressure, they actually listened and guided us the right way. My wife and I could not be happier, bye bye BMW… Much more respectful, lower pressure, they actually listened and guided us the right way. My wife and I could not be happier, bye bye BMW… More
by SLJC
May 07, 2025
Professional, knowledgeable and easy to talk to. Kept to the deal with no hidden costs. Kept to the deal with no hidden costs. More
by LLMAGNANI
Other Employees Tagged: Cain Carter, Jeff Holt
April 29, 2025
We had a great experience from our first visit through the final signing of our lease agreement with Rosa. Everyone was extremely helpful. the final signing of our lease agreement with Rosa. Everyone was extremely helpful. More
by BROWN1149
Other Employees Tagged: Mark Jaffe
March 13, 2025
He was friendly and approachable, I did not feel rushed when working with him, even when we were way after hours. when working with him, even when we were way after hours. More
by MISSLISAVU
Other Employees Tagged: Cain Carter, Jeff Holt, Chris Vogel
February 08, 2025
Two words to describe this dealership and their employees; responsive and excellent. I would highly recommend this dealership to future customers. employees; responsive and excellent. I would highly recommend this dealership to future customers. More
by j-cwalker
Other Employees Tagged: Kyle Saephanh, Armando Marquez, James P. Trenner, Cesar Reynoso
February 06, 2025
We bought our 1st Audi, Audi 4000 in December 1979. We bought our 3rd Audi, a Certified Used 1998 A6, from Niello in 2002. In June 2022 we bought our 6th Audi, a 2019 Q5 from Niello with Diane Ponce. We bought our 3rd Audi, a Certified Used 1998 A6, from Niello in 2002. In June 2022 we bought our 6th Audi, a 2019 Q5 from Niello with Diane Ponce. And now our 7th Audi, 2025 Q5e we bought from Niello with Diane Ponce. We started having Niello service our Audi's starting in 2016. We have always been impressed with the professionalism of the Service Consultants and the service we received. Initially we dealt with Dain Bryant and ended up with Erik Carr. Erik always went the extra mile to make things work out for us. When we decided to trade in our 2019 Q5 for a 2025 Q5e, Diane Ponce navigated us through the process, involving Blake Paulson and the financial people. The post purchase follow up has been impressive. I have received communication from Diane and a tech person checking in to see how we liked our purchase, did we have any questions, or need help setting up any features. And when an issue developed with the HomeLink not functioning, and later when the Check Engine light came on, Diane and the Service Department came to the rescue. Since we live 5 hours away, we appreciate the connection we have made with Niello Audi. It is typically a 2 day affair to get our Audi's serviced and to be able to have a loaner car available. We especially like the detailed check list of the service performed and explanations of anything that needs attention. We will continue to be loyal customers. Thank you Niello Audi! More
by JERECOX71
Other Employees Tagged: Dianne Ponce, Erik Carr, Dain Bryant
