Bishoy Mikhail

I had to have my car towed in for service on an immobilizer I had repaired 3 months ago. Didn't hear anything from anyone. Bishoi was out of town? Didn't re assign me another service rep. The servi immobilizer I had repaired 3 months ago. Didn't hear anything from anyone. Bishoi was out of town? Didn't re assign me another service rep. The service manager would not call me back after multiple messages I left on his phone my vehicle was there for 7 days. Completely unprofessional behavior from everyone I came into contact with. Unacceptable service. Completely unsatisfied. Completely unprofessional. Terrible service department. I would give 0 stars if I could. More

by travisgtaylor9982 Verified Customer Verified Customer

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Very good fast and efficient and a clean facility and professional staff Great experience and comfortable waiting room professional staff Great experience and comfortable waiting room More

by jebkodiak Verified Customer Verified Customer

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The team was absolutely amazing to work with. Shout out to Lisa. She definitely knows customer service. Shout out to Lisa. She definitely knows customer service. More

by mbradshaw239 Verified Customer Verified Customer

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He did great! Very attentive. Called me and followed up with me during my vehicle repairs and appreciate him trying to get the insurance all covered but that didn’ Very attentive. Called me and followed up with me during my vehicle repairs and appreciate him trying to get the insurance all covered but that didn’t work out, paid only 200.00 out of 1277.00 I think the bill was. More

by Lanenamala2021 Verified Customer Verified Customer

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The dealership is knowledgeable depending on who your service writer is. My other visits have been amazing, but my last visit was horrible. The service writer tried over selling, saying I had damaged ite service writer is. My other visits have been amazing, but my last visit was horrible. The service writer tried over selling, saying I had damaged items when they weren't and kept me there from 8am to 1pm. Absolutely horrible. Gave me 2 check ins for updates for hours of waiting. More

by ANGIE Verified Customer Verified Customer

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Brought 2014 Jeep Grand Cherokee. Summit in on a Friday with an appointment to look at why I don't have air condtioning on driver's side but have it on passenger side. I had to wait o Summit in on a Friday with an appointment to look at why I don't have air condtioning on driver's side but have it on passenger side. I had to wait one week to get an appointment. They did not look at it till following Tuesday. The only reason i found out is because i had to drive from Englewood back to dealership to talk to my service writer because no one would answer the phone. Worst dealership i have ever been at. No one answers the phone. A phone service answers then takes a message or puts you on hold or transfer you through to service writer who never answers the phone. You never get to your service writer or even the service manager ti call you back. More

by dbenish13 Verified Customer Verified Customer

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Chupapi muñano with a side of huh yea. How many more words do you want from me. How many more words do you want from me. More

by OsamaBinCute Verified Customer Verified Customer

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Everything what was done up for now is perfect! Im happy with everything ! 🚀🚀🚀 thank You Im happy with everything ! 🚀🚀🚀 thank You More

by lanakov Verified Customer Verified Customer

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The Service is so very good and professional. The lobby is so very nice and clean The lobby is so very nice and clean More

by JAIMEBIANCHI Verified Customer Verified Customer

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Purchased vehicle March 12, paid cash for it. June 2nd, still no title. That’s almost 3 months. Still no title and no explanation of why, where it is, or help obtaining it. 0 customer service! June 2nd, still no title. That’s almost 3 months. Still no title and no explanation of why, where it is, or help obtaining it. 0 customer service! More

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