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Bishoy Mikhail
Bishoy Mikhail
Assistant Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
134 Reviews
134 Reviews
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134 Reviews of Bishoy Mikhail
October 31, 2025
Profesional staff, good service and fast, definitely I come back for any car service or getting a new vehicle come back for any car service or getting a new vehicle More
by MALVAREZ4123
Verified Customer
October 30, 2025
⭐ 1 Star (If I could give zero, I would. ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely terrible. My service advisor, Bishoy Mikhail, was rude, dismissive, and completely unprofessional — even in front of other customers and employees. When I brought this up, management excused it by saying he was “just having a bad day,” which is completely unacceptable. They also told me they couldn’t replicate the noise I was hearing, yet I was able to show them the exact issue myself right there at the dealership. On top of that, they claimed they rotated my tires, but I caught them in that lie because my front driver-side tire was brand new — installed only two days before my appointment — and it never moved. To make things worse, they spilled oil all over the top of my engine after I specifically told them not to perform an oil change. My truck only had about 6,000 miles on it, and the manufacturer recommends changing the oil at 10,000 miles. Now they’re trying to say I requested it, which is completely false. Since then, I’ve received no updates, no calls, and no clear communication about parts or when the rest of my issues will be fixed. This entire experience has been beyond frustrating, disappointing, and disrespectful. Cape Coral Dodge Jeep Chrysler has shown me what true lack of care and accountability looks like, and I wouldn’t recommend them to anyone. More
by joseph
Other Employees Tagged: Chris Angstadt
October 30, 2025
⭐ 1 Star (If I could give zero, I would. ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely ) This has been the worst experience I’ve ever had with a dealership. From the moment I dropped off my truck, the communication has been absolutely terrible. My service advisor, Bishoy Mikhail, was rude, dismissive, and completely unprofessional — even in front of other customers and employees. When I brought this up, management excused it by saying he was “just having a bad day,” which is completely unacceptable. They also told me they couldn’t replicate the noise I was hearing, yet I was able to show them the exact issue myself right there at the dealership. On top of that, they claimed they rotated my tires, but I caught them in that lie because my front driver-side tire was brand new — installed only two days before my appointment — and it never moved. To make things worse, they spilled oil all over the top of my engine after I specifically told them not to perform an oil change. My truck only had about 6,000 miles on it, and the manufacturer recommends changing the oil at 10,000 miles. Now they’re trying to say I requested it, which is completely false. Since then, I’ve received no updates, no calls, and no clear communication about parts or when the rest of my issues will be fixed. This entire experience has been beyond frustrating, disappointing, and disrespectful. Cape Coral Dodge Jeep Chrysler has shown me what true lack of care and accountability looks like, and I wouldn’t recommend them to anyone. More
by joseph
Other Employees Tagged: Chris Angstadt
October 29, 2025
It was a pleasure working with Freddie. He was able to take care of the vehicle and get me in a rental. He was able to take care of the vehicle and get me in a rental. More
by d3
Other Employees Tagged: Freddy Gorra
October 26, 2025
Poor. I had a 7am appointment for tire rotation and oil change. 2 hours. Not acceptable. Serviced at other dealerships. Much quicker I had a 7am appointment for tire rotation and oil change. 2 hours. Not acceptable. Serviced at other dealerships. Much quicker More
by bykr4lyf
Other Employees Tagged: Bishoy Mikhail
October 24, 2025
Service advisor was professional and the Service was fast , for sure I come back for the next service , for sure I come back for the next service More
by marcos06_usa
Other Employees Tagged: Lisa Millspaugh, Freddy Gorra, Ibrahim Abdala
October 20, 2025
I had to take my car in twice for same issues second time around I can say the lights are fix no issues but now there is another issue that i didn’t have when I took it in the two times.. NOW MY BACK WINDOWS around I can say the lights are fix no issues but now there is another issue that i didn’t have when I took it in the two times.. NOW MY BACK WINDOWS DO KOT GO DOWN!!! xxx!! I’m angry and have to take the car back again so ya can fix it and hopefully something else stops working!!! And not have a loaner car for having to wait so long. Just disappointed expected better. More
by Lanenamala2021
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