Billy Harvey

Terrible communication, awful customer service, zero help when the car you buy breaks down. Awful. when the car you buy breaks down. Awful. More

by parishdunn Verified Customer Verified Customer

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Both Derek and our financial person Billy were great . . they are great asset to this company. . they are great asset to this company. More

by SUAREZFATIMA Verified Customer Verified Customer

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Great place to buy or service your vehicle great atmosphere very customer satisfaction oriented love me some planet ford atmosphere very customer satisfaction oriented love me some planet ford More

by johnaillsj Verified Customer Verified Customer

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The staff at Randal Reed Planet Ford was friendly and provided a reasonable price with a great financing rate. provided a reasonable price with a great financing rate. More

by rea_jose Verified Customer Verified Customer

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Found great suv. Negotiated fairly and responded quickly to my requests. Would buy again from them Negotiated fairly and responded quickly to my requests. Would buy again from them More

by mathiasen Verified Customer Verified Customer

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This dealership is amazing and works with you very attentive and always very helpful and friendly. One of the best dealerships I have ever gone to. attentive and always very helpful and friendly. One of the best dealerships I have ever gone to. More

by erosa0607 Verified Customer Verified Customer

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We were greeted right away when we arrived. Kyle was our sales consultant. He was so personable and took great care of our needs, even though he’s new to the team. We would definitely come b Kyle was our sales consultant. He was so personable and took great care of our needs, even though he’s new to the team. We would definitely come back to Planet Ford if we are in the market for another Ford. Thank you! More

by jianguyen Verified Customer Verified Customer

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My daughter bought a 2025 Mustang Mach-e. bought bumper to bumper coverage. 3 days after having it . the batteries messed up had to get towed back to the dealership. they tell you have to ren bought bumper to bumper coverage. 3 days after having it . the batteries messed up had to get towed back to the dealership. they tell you have to rent a car. they sell cars to 20 years old but you have to be 21 to rent a car . Then she got it and left town a couple days later and she broke down again in huntsville,tx. With the bumper to bumper coverage they make you use the ford app to get road side service. They left her on the side of the road for 5 hours on the side of a busy highway. Then towed her to ford place that doesnt work on electric cars. told her she had to rent a car from enterprise (she is only 20 so cant) . the closest one was 30 miles away . that enterprise had no fords (they only reimburse your if you rent a ford ) so we had to pay 675 dollars to rent a car and have someone 21 drive to where she was to get a car. called dealership many times no help. so if you have young adult children or for yourself dont buy from here dont buy a mach -e the (reviews i should have checked before ) state they are having battery problems. Ford will leave you on the side of road for 5 hrs + and just say its the rules they are sorry. So now car is being towed to god knows where and god knows how long we will have to pay for rental when just buying a BRAND NEW car 2 weeks ago. they will sell to young adults have you buy products like bumper to bumper but will leave them in a bind on the side of road. worst experience of my life and sad for my daughter 1st time car buyer PS you dont get the credit either for there electric car and if you google why you dont get bc of batteries. should have been my 1st clue to tell her to not do it More

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Quick and easy purchase, with an exceptional sales team. Overall experience was great. Highly recommend this dealership. Overall experience was great. Highly recommend this dealership. More

by stephen.hammett Verified Customer Verified Customer

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We had a great experience. Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! More

by jeffry7four Verified Customer Verified Customer

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