Bill Parks

The service department has a quick check-in process. And, the shuttle service exceeded my expectations. And, the shuttle service exceeded my expectations. More

Report | Print

Bill Parks made my appointment, met me yesterday, and had me on the way home in about one hour. Excellent service all around. me on the way home in about one hour. Excellent service all around. More

Report | Print

Napleton Ford of Oak Lawn took great care of me today for my service appointment! my service appointment! More

Report | Print

Bill Parks is a very knowledgeable and professional Service Advisor. Vehicle was completed in time frame promised Service Advisor. Vehicle was completed in time frame promised More

Report | Print

Bill was fantastic to work with, as always! Very helpful and promptly provided information to us. Very helpful and promptly provided information to us. More

Report | Print

I have brought my Explorer to Napleton Ford for many years. They do a wonderful job of repairing my vehicle. 200,000 miles and goi g strong! Thank you Napleton Ford!!! years. They do a wonderful job of repairing my vehicle. 200,000 miles and goi g strong! Thank you Napleton Ford!!! More

Report | Print

The dealership cares a lot about their customers, both when you buy your vehicle and when you bring it in for service when you buy your vehicle and when you bring it in for service More

Report | Print

Bill Parks was great at helping me get my tune up arranged for my Ford Flex. Service staff was very helpful. arranged for my Ford Flex. Service staff was very helpful. More

Report | Print

In for maintenance and recalls - excellent service - professional and timely. Even pointed out a known fault that didn’t even have an official recall and made the necessary repair. professional and timely. Even pointed out a known fault that didn’t even have an official recall and made the necessary repair. More

Report | Print

Over scheduled customers I waited 2 hours for oil change. This was the 2nd time. Service manager was apologetic for the wait and gave me a discount They need more service techs working on vehicles. . This was the 2nd time. Service manager was apologetic for the wait and gave me a discount They need more service techs working on vehicles. . More

Report | Print