Bill McKinney

My husband and I recently purchased a 2021 Jeep Wrangler from Tallahassee Ford. Within 48 hours, the check engine light came on due to a cylinder 2 misfire, and the experience since then has been nothing sh from Tallahassee Ford. Within 48 hours, the check engine light came on due to a cylinder 2 misfire, and the experience since then has been nothing short of frustrating. I didn’t personally interact with him, but my husband told me about his encounter with Diego Cabrera when he returned to the dealership to address the issue — and I was shocked by how disrespectful and unhelpful he was. Diego reportedly showed zero empathy, was arrogant and dismissive, and made no real effort to help — despite the fact that we had just purchased the vehicle days earlier. I do appreciate that the General Manager reached out personally and promised to help resolve the issue, but we still have not received any follow-up or update since that call. We’ve also filed a formal complaint with the Better Business Bureau, as we believe no customer should have to fight this hard for support — especially when dealing with a brand-new issue immediately after purchase. At this point, we’re extremely disappointed and hope the dealership follows through on their promises. More

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I purchased a 2022 Ford Ranger Lariat new in 2022. It has the 20 year warranty on it for the power train. My entire transmission went out in this truck. I've tried several times to get a hold of someo It has the 20 year warranty on it for the power train. My entire transmission went out in this truck. I've tried several times to get a hold of someone to resolve this issue. I've left several voice-mails but no one returns my call. Please be aware that if you buy a 40 to 50 k truck brand new that this dealer or Ford as a company will hang you out to dry. As a further update to my review the dealer did reach out to me and a sales manager Diego Cabrera cussed me out. As a potential customer I would emplore you to please do your research on Ford 10 speed transmissions. There are several class action law suits involving the 10 speed transmission in the Ranger and F-150. As a professional business that put a bogus 20 year powertrain warranty on a defective vehicle you'd think that they would attempt to resolve this as opposed to calling me and cussing me out. This is the caliber of dealer that they are and the type of brand that Ford Motor Company has become. More

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Hello, I'm a Car Service manager for over 22 yrs, I applied for the Position and was Denied because they did a Background check and went back to my Juvenile, 90% of people that get arrested return back applied for the Position and was Denied because they did a Background check and went back to my Juvenile, 90% of people that get arrested return back to jail ! I severed my Time and I'm the 10% that makes it ! For 23 yrs straight I've lived as a Changed Man and a Law Abiding citizen state of florida . We talk about " Equal Opportunity " and Second chances, But I was Judged because of my Mistake and not who I become and How I am as A Service manager and how I perform as a professional . BEWARE for the Owners don't believe in 2nd Chances and Helping the Community of those that Just need someone to give them a Chance! Sad, and their Reviews Reflect what kind of ownership! More

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