

129 Reviews
Write a Review129 Reviews of Bill Duque
September 06, 2025
Experience was fine (simple, no annoying time-wasting like some other dealerships) up until the last moment, when the dealership tried to slip in a bogus $1K charge, that had not been there on two previo like some other dealerships) up until the last moment, when the dealership tried to slip in a bogus $1K charge, that had not been there on two previous quotes for other trims, for an unwanted service/add-on, and the sales rep claimed that it was automatically put on all cars and not removable (obviously we did get it removed). That was very disappointing and left a bad taste after what was going to be a smooth pleasant transaction. We bought from this dealership only because the young man had spent time with us, but after that last-minute charge we regretted that we didn’t go back to our previous Hyundai dealer who was always super-honest and super-efficient. More
Other Employees Tagged: Jadon Shako, Dennis Dawson
September 04, 2025
I bought the car I did at this dealership because of Luis and how he worked with me. and how he worked with me. More
Other Employees Tagged: Luis Salcedo, Dom Young
August 30, 2025
Quick process, it took less than an hour for the process, attentive personnel, best experience I’ve ever had. The financing manager was transparent about the process and explained everything in a way we co attentive personnel, best experience I’ve ever had. The financing manager was transparent about the process and explained everything in a way we could understand. I would recommend this dealer to everyone who is looking for a quick reliable and easy experience. More
Other Employees Tagged: Roy Hassan, Shahzad Kalyar, Dennis Dawson
August 26, 2025
Roy was great to work with throughout the process. He gave us all of the information related to the car, patiently answered questions, allowed us multiple test drives and never made us feel pressured He gave us all of the information related to the car, patiently answered questions, allowed us multiple test drives and never made us feel pressured to purchase. This was one of the most pleasant car buying experience we have had in a long time, thanks to Roy. The finance manager was also great and made the signing process very easy and straightforward. More
Other Employees Tagged: Luis Salcedo, Roy Hassan
August 19, 2025
We were extremely happy with the dealership and will definitely approach them for our next purchase definitely approach them for our next purchase More
Other Employees Tagged: Dan Painter, Luis Salcedo
August 06, 2025
Pretty pleasant process overall. Just wish it could have been streamlined a bit. Was our second vehicle we’ve bought from ideal(so they had all our info), and had an agreed to a vehi Just wish it could have been streamlined a bit. Was our second vehicle we’ve bought from ideal(so they had all our info), and had an agreed to a vehicle and price prior to coming in, yet were still there for 3 hours. More
Other Employees Tagged: Ceidrick Marcelin, Dennis Dawson
August 03, 2025
Thank you Kevin and Ideal! I had a wonderful experience at your dealership! Everything went smooth from the moment I walked through your doors. I recommend this dealership who I had a wonderful experience at your dealership! Everything went smooth from the moment I walked through your doors. I recommend this dealership who are interested in buying a car! Thank you team! You all rock!! More
Other Employees Tagged: KEVIN CASTILLO , David Rowland
July 26, 2025
Absolutely thrilled with my experience… from the start, Roy Hassan was incredibly helpful and attentive to my need. Roy Hassan was incredibly helpful and attentive to my need. More
Other Employees Tagged: Roy Hassan
July 04, 2025
Very easy to deal with. They were very fair and efficient. We were never pressured. They were very fair and efficient. We were never pressured. More
Other Employees Tagged: Luis Salcedo, KEVIN CASTILLO
June 26, 2025
Shaz was great! He was helpful, thoughtful, and easy to work with. He and Bill walked us through the process, answered all our questions, and made everything painles He was helpful, thoughtful, and easy to work with. He and Bill walked us through the process, answered all our questions, and made everything painless and enjoyable. I appreciate their candor and friendliness - I'll recommend Ideal Hyundai to everyone! More
Other Employees Tagged: Shahzad Kalyar