Check out Bernard Jones's reviews on DealerRater

November 01, 2025

Dealership Rating

Employee Rating

This is my now SECOND vehicle purchased from Pacifico. Great customer service. Great vehicles. I actually trust this place. Great customer service. Great vehicles. I actually trust this place. More

by sultan.howard

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yohannes Kiros

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October 15, 2025

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Employee Rating

I always have great friendly Service from Pacifico! ! They always keep you informed of the status of your vehicle. ! They always keep you informed of the status of your vehicle. More

by James J Riordan Jr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Flynn, Maria Pacifico, Steven D'Alterio

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Oct 22, 2025 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 07, 2025

Dealership Rating

Employee Rating

I had a pleasant experience at Pacifico Ford! Mike was awesome and made the whole process smooth and easy, they worked with me coming from 3 hours away and drove home very satisfied in my new Fo Mike was awesome and made the whole process smooth and easy, they worked with me coming from 3 hours away and drove home very satisfied in my new Ford!!! Highly recommend this place for your next car!! More

by FST

Sales Price Transparency

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Delia, Maritza Manson

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Sep 10, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 23, 2025

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Employee Rating

Very friendly staff! Made the process of trading in my lease easy!! Been a customer there for 15 years and have leased 8 different cars. Made the process of trading in my lease easy!! Been a customer there for 15 years and have leased 8 different cars. More

by defel716

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neal Bauer, Mike Delia, Stephen D'Alessandro

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Jun 25, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 19, 2025

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Employee Rating

Fantastic experience! Very easy to work with. Jim Solomon, Neal Bauer and Bernard Jones were also great to work with. They were willing to work with my schedule and time s Very easy to work with. Jim Solomon, Neal Bauer and Bernard Jones were also great to work with. They were willing to work with my schedule and time since I did live about 40 mins away. When I came in everyone was very kind, made sure I was comfortable and took time to explained each piece of paper I was signing. So glad I decided to buy a car from them. More

by BroncoMom

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neal Bauer, Jim Solomon, Megan Rdesinski

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May 21, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 01, 2025

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Employee Rating

First time working with Mike and he did well by me with the discount and his sales hospitality. Made me feel comfortable though the whole process. I will be recommenting he for future buyers. the discount and his sales hospitality. Made me feel comfortable though the whole process. I will be recommenting he for future buyers. More

by cgreen2937

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Delia

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May 08, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 30, 2025

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Employee Rating

Megan, Bernard, and George were very helpful and honest. It has been a pleasure working with these guys. It has been a pleasure working with these guys. More

by jadechandler91

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Megan Rdesinski , Jorge Agosto

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May 08, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 10, 2025

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Employee Rating

Pacifico ford went above and beyond to make sure I was satisfied, they answered all my questions. Specifically Christopher Waston, and I'm thankful everyone there at Pacifico Ford . I would definitely re satisfied, they answered all my questions. Specifically Christopher Waston, and I'm thankful everyone there at Pacifico Ford . I would definitely recommend Pacifico ford. Thanks ! More

by webbsean87

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Watson

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Jan 15, 2025 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 02, 2025

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Employee Rating

Pacifico Ford has the best all-around staff starting with the sales people finance managers, general manager . They make buying a car a pleasure. I use to dread buying or leasing a new vehicle. Now I look f the sales people finance managers, general manager . They make buying a car a pleasure. I use to dread buying or leasing a new vehicle. Now I look forward to it . I recommend this dealership to as many people as I possibly can . More

by Daniel Pisanelli

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Flynn, Neal Bauer, Christopher Watson, Sean Mellon, Mike Delia

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Jan 08, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Jan 08, 2025 -

Daniel Pisanelli responded

Thank you for your Reply and support. Just wanted to share that My Salesperson Christopher Watson was Terrific And by far the best sales person I’ve ever dealt with at any dealership !!! I always highly recommend him to friends and family !!!

December 14, 2024

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Employee Rating

I had the greatest experience with Bernard and Mike. , I’ve purchased a lot of vehicles from here but these guys made my buying experience a lasting one, will definitely refer others to Pacifico Ford. , I’ve purchased a lot of vehicles from here but these guys made my buying experience a lasting one, will definitely refer others to Pacifico Ford. More

by Slp5263

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Delia

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Dec 18, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!