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Bernal "Fred" Sanchez

Overview Reviews (27) Inventory (579)

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Bernal "Fred" Sanchez

Service ASM

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

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4.5

27 Reviews

Overview Reviews (27) Inventory (579)

Industry Experience

27 yrs, 8 mos

4.5

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Bernal "Fred" Sanchez

August 09, 2025

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Employee Rating

Very good service from everyone involved and will continue to do so until the same continue to do so until the same More

by EDUARDO080575

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Elliott Speulveda, Alexander Obando, Gina Alvarez

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Aug 09, 2025 -

Lorenzo Buick GMC responded

Thank you for the kind words. We look forward to seeing you again at Lorenzo Buick GMC.

August 07, 2025

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Great service by all the staff specially the service manager that helped get my car done the same day. Highly recommend manager that helped get my car done the same day. Highly recommend More

by JAIMEWEVER

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Alvarez

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August 07, 2025

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Great services. .we scheduled an appointment as a first in the morning it took more time than usual, might need more personal to work but the agents did the best and .we scheduled an appointment as a first in the morning it took more time than usual, might need more personal to work but the agents did the best and helpful More

by alainsc593

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2025 -

Lorenzo Buick GMC responded

Thank you for the positive feedback on our service at Lorenzo Buick GMC. We appreciate your patience and understanding, and I'm glad to hear our team was helpful.

August 04, 2025

Dealership Rating

Employee Rating

Jorge el vendedor es un engaño , te tratan de engañar me vendió un auto roto vendió un auto roto More

by pedroleon0996

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Julio Fernandez, Jesus Alfonso, Jorge Anton

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Aug 05, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would like the chance to speak with you about your recent car-buying experience with our Sales Team regarding the condition of your new vehicle. Please provide me with your preferred contact information at a time that is best for you. Thank you, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

August 01, 2025

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Excellent services, i recommend them a lot , very good! very good! very good! very good! very good! very good! very good! very good! very good! very good! very good! More

by FOTIOS69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Jesus Castillo, Oscar Gomez, Ryan Greear, Wilfredo Perez, Elliott Speulveda, Alexander Obando, Gina Alvarez

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Aug 02, 2025 -

Lorenzo Buick GMC responded

Thank you for your recommendation. We're happy to hear you're satisfied with our services at Lorenzo Buick GMC.

July 26, 2025

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Everyone is great there are honest with there sales and lease programs I will highly recommend them to anyone looking for a GMC lease programs I will highly recommend them to anyone looking for a GMC More

by iascanio03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Gonzalez, Damian Figueroa, Lyanette Vera, Yosmel Tundidor, Jesus Alfonso, Elliott Speulveda, Alexander Obando, Gina Alvarez, Doron Mizrahi

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July 24, 2025

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The service manager was extremely helpful, he made sure all my needs were met. Very happy with the service all my needs were met. Very happy with the service More

by RRODRIG1064

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Jul 25, 2025 -

Lorenzo Buick GMC responded

We're glad to hear you were happy with the service at Lorenzo Buick GMC.

July 18, 2025

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Employee Rating

me atendieron muy bien el servicio rápido, y estoy muy contento con el servicio y el supervisor me atendió bien contento con el servicio y el supervisor me atendió bien More

by SVSSSSDCV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Elliott Speulveda, Alexander Obando, Gina Alvarez

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Jul 19, 2025 -

Lorenzo Buick GMC responded

Gracias por sus palabras sobre nuestro servicio en Lorenzo Buick GMC. Nos alegra saber que tuvo una experiencia positiva.

July 17, 2025

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Employee Rating

The service center advisors tend to miss guide you a bit and give you false estimate time of completion and false promises. and give you false estimate time of completion and false promises. More

by Nelly

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gina Alvarez

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Jul 18, 2025 -

Lorenzo Buick GMC responded

Hello Nelly, Your service experience is important to us. I would like the chance to speak with you to learn more about your experience with our Service Team and the estimates provided to you. Could you please email your preferred contact information to me? Thank you, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

June 30, 2025

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Todos muy atentos y profesionales en su trabajo. Siempre iré a mi concesionario preferido .Gracias Siempre iré a mi concesionario preferido .Gracias More

by poty08641964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Elliott Speulveda, Alexander Obando, Gina Alvarez

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Jul 01, 2025 -

Lorenzo Buick GMC responded

Gracias por elegirnos como su concesionario preferido. En Lorenzo Buick GMC, valoramos mucho su apoyo.

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