Benjamin Norman | Page 16

The dealership was a beautiful place. I was somewhat disappointed in the time it took to purchase a car and pay cash. It seemed like there was no one wanting to take responsibility. Sam could have che disappointed in the time it took to purchase a car and pay cash. It seemed like there was no one wanting to take responsibility. Sam could have checked with my bank and we would have been home hours before we were. More

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Appreciated the extra effort that Ben put in when purchasing my 4 Runner last week - he was accommodating to requests and got back to me quickly. I would definitely return to Indiana and purchase ano purchasing my 4 Runner last week - he was accommodating to requests and got back to me quickly. I would definitely return to Indiana and purchase another car from Ben again. More

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Great experience. Many different models on site to look at. Benjamin was great to work with. No pressure to buy. Thought we wanted an SUV or Corolla and ended up buying a Camry XSE. Couldn’t be happier wi at. Benjamin was great to work with. No pressure to buy. Thought we wanted an SUV or Corolla and ended up buying a Camry XSE. Couldn’t be happier with our purchase. More

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I appreciate everyone involved Will do business here I appreciate everyone involved Will do business here again. Made my first car buying experience as enjoyable as possible. Even made my family feel g I appreciate everyone involved Will do business here again. Made my first car buying experience as enjoyable as possible. Even made my family feel good about the process as well More

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Both Ben and Bryce made my first leasing experience smooth and simple. They were fair on all the pricing and putting together a deal that worked for me. Very happy with my new truck and my experiences smooth and simple. They were fair on all the pricing and putting together a deal that worked for me. Very happy with my new truck and my experiences with this dealership. More

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Sent a request online Friday night. Was contacted Saturday morning. Drove in today and left in a 2020 Camry. Love my vehicle. Told the guys what I wanted and they had it! Was there for less than 2 ho Saturday morning. Drove in today and left in a 2020 Camry. Love my vehicle. Told the guys what I wanted and they had it! Was there for less than 2 hours. Great waiting room and everyone is very pleasant. Masked up! More

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I can not put into words how awesome it was to deal with Ben Norman of Ed Martin Toyota during my purchasing experience. I originally met Ben back in May at the height of the pandemic/shut-down when I test- Ben Norman of Ed Martin Toyota during my purchasing experience. I originally met Ben back in May at the height of the pandemic/shut-down when I test-drove a used Toyota Camry TRD. I liked it, but told Ben I wanted a new one and in white. A tough task, especially with how rare the model is. Ben was totally understanding, and didn't try to sell me on the silver one. I appreciated that. Cut to late July, I visit a Toyota dealership that was closer to home on the Southside of Indy. I told them what I wanted, they led me to believe they could get a White TRD. I even put down a deposit for the car. I was told they'd contact me in 2-10 days. They never contacted me. I had to contact them, only for them to tell me they wouldn't be able to get the car after all. They tried to sell me a different color, told me White would be "impossible", then tried to up-sell me on a Supra when I went to get my deposit back. I immediately e-mailed Ben, told him what I wanted. Even if I had to wait for the 2021 Model, I was going to go through Ben. Not only did I not have to wait, Ben was able to order a White TRD directly from the Toyota Assembly Line. He kept me updated every few weeks on the status of the car, and let me know when they'd get it in. I went on a Thursday afternoon to get it. He and everyone at Ed Martin were extremely nice and helpful. We worked out a deal, and I was on the road in no time at all. This is the first time I've ever had a new car, and Ben made it a very fun experience. I hope to be dealing with him and Ed Martin Toyota for years to come! More

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I appreicated the no pressure approach and how well my questions were answered at your dealership. Your team of Ben, Sam and Markiss exceeded my expectations! questions were answered at your dealership. Your team of Ben, Sam and Markiss exceeded my expectations! More

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We have continued to be pleased with the sales and service departments. Well done. Our latest sales person, Ben Norman was professional, knowledgeable, respectful. Answered all our questions, didn't r service departments. Well done. Our latest sales person, Ben Norman was professional, knowledgeable, respectful. Answered all our questions, didn't rush us, and let us negotiate wisely. More

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Exceptional service and experience! My mom and I have worked with Eric Sarjeant on many vehicles in the past dating back to Honda West! Pleasure working with Benjamin Norman as well. Would recommend! Lov worked with Eric Sarjeant on many vehicles in the past dating back to Honda West! Pleasure working with Benjamin Norman as well. Would recommend! Love my new 2020 TRD 4Runner! More

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