Benjamin Norman | Page 13

Very congenial from all the sales on the floor and from the financial person. We would reccomend the dealership to any one else. I have never been treated as a customer like this in a dealership. Thank you the financial person. We would reccomend the dealership to any one else. I have never been treated as a customer like this in a dealership. Thank you to Ben and the team. More

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Everyone at he dealership was so friendly and helpful. Benjamin made the process of getting a new vehicle easy. He showed me how to set up my phone with the vehicle as well. Overall, this was a very po Benjamin made the process of getting a new vehicle easy. He showed me how to set up my phone with the vehicle as well. Overall, this was a very positive experience. More

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Good communication through email, text, and voice. Excellent price on the used vehicle I purchased, and very fast and pleasant financing services. Ben was excellent, and was kind enough to meet me on Excellent price on the used vehicle I purchased, and very fast and pleasant financing services. Ben was excellent, and was kind enough to meet me on his day off to earn my business. More

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Friendly and easy to talk to sales person Ben. Thanks for your help. Car was ready when we finished signing the papers and it looked great. Terry and John for your help. Car was ready when we finished signing the papers and it looked great. Terry and John More

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Ben was great to deal with!!!! They made the whole process as easy as I can get! Amazing team all around at Ed Martin! Definitely will recommend Ben and Ed Martin to everyone I know. process as easy as I can get! Amazing team all around at Ed Martin! Definitely will recommend Ben and Ed Martin to everyone I know. More

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Ben took care of everything throughout the process. He was a true professional and we are glad we worked with him. was a true professional and we are glad we worked with him. More

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I am absolutely in love with my new RAV4 and the experience of trading in my old one for this new one was such a breeze! experience of trading in my old one for this new one was such a breeze! More

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Ben Norman worked hard to get us the Toyota Highlander we were looking for. Sam Smith was accurate and fast! Very professional and friendly. Thank you! were looking for. Sam Smith was accurate and fast! Very professional and friendly. Thank you! More

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Working with Ed Martin Toyota was one of the best car buying experiences I've ever had. I worked with Derek Manis, the general manager and Scott Grigoletti almost 5 years ago to buy my Prius, and I still buying experiences I've ever had. I worked with Derek Manis, the general manager and Scott Grigoletti almost 5 years ago to buy my Prius, and I still love this car. The new manager Eric Sarjeant is now leading the team at Ed Martin Toyota in Noblesville, and the service level is as exceptional as ever. This dealership doesn't play any of the traditional car dealer "games". They are honest, upfront and entirely dedicated to great customer service. You can tell that this dealership is not focused on making a sale, but on earning your business as a lifelong client. My family has been purchasing cars from this dealership for over a decade because of the great service and pricing. I highly recommend Ed Martin Toyota. You won't be sorry you trusted them with your business. Update, it's been several cars for friends and family later, and I want to share another great experience. I want to give another shout out to Eric Sarjeant and his team! He helped another friend find a great vehicle, work through some of the obstacles and delays from his insurance company. He even took time out of a SUPER BUSY inventory day to break down the insurance settlement numbers, do research on the vehicle my friend was buying, and give him a great deal on it. It was impressive to see, and I already expect great things when I bring a friend to Ed Martin Toyota in Noblesville. I also want to give a shout out to Ben Norman for his time and help with the sale. Ben comes from a long line of successful salespeople, and he's kind and patient with a great sense of humor. It's been a pleasure to work with him the last couple of times. Extra shout out to Thad Rippy for doing the research on the Subaru head gasket issue to help us make sure it was a safe buy. Extra, Extra shout out to Cherish Lohmiller for making the financing easy and fun. The team at Ed Martin is amazing. If you ever need help buying a new car, I can show you how to make it super easy and even fun. :) I'm going to say it again, I don't make any money if you buy a car from Ed Martin Toyota. I just want people to experience the excellence that my family and I have experienced for the last 20 years. I can promise that you will treated well, get a good and fair price, and you won't get any of the traditional car dealership BS. Thanks again for your help Eric. It's never lost on me that you are busy, busy guy, but you always make time for great customer service. Thank you for caring and creating a great environment for people to buy a quality car. Update, I bought another car from Ed Martin Toyota, and it was just as great as the last time. My family has been buying Toyota's from Ed Martin for over 20 years now. They have provided great cars, amazing service, and they don't do any of the "car dealer games" that other dealers are infamous for doing. Eric Sarjeant leads an amazing team of professionals who really want you to find the best car for your needs. Recently I was given the option by my company to upgrade my car. I was given great value for my trade-in, and Eric and the team helped me locate the exact car I wanted with all the features I desired. The service was exceptional, and the price was great too. Best of all, I was in and out in an hour. Where do you go to get all the great parts of buying a car without any of that "car dealership BS"? You go to Ed Martin Toyota!! My sales rep, Ben Norman, was phenomenal. He's helped several of my friends with their purchases, and he's always been a great help. Justo, the finance manager was friendly and courteous. There are no high-pressure sales or warranty conversations, just a great overview of your options and honest dialogue about your choices. If you go to Ed Martin, ask for Eric or Ben, tell them Bryndon sent you. They will give you their best price for a great car! Thank you, Bryndon Preston Response from the owner a year ago More

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We have been looking for a Toyota Sienna for close to a year, but it has been a vehicle that was hard to find for the price and miles we were looking for. I called the dealership and spoke with Eric and th year, but it has been a vehicle that was hard to find for the price and miles we were looking for. I called the dealership and spoke with Eric and they had a car we were interested in. He encouraged us to come in and check it out. I swung by and Ben happened to be going inside the same time I was, so he was the one to take care of us. It was a fairly easy process. We test drove the car, we found a small issue and they took care of it before we signed the contract. Justo was the last person we dealt with and he was really personable and good at his job. From start to finish I can attest this was the easiest and smoothest process I've ever had buying a car. Maybe it helped that I knew what I wanted, but I feel like I was dealing with knowledgeable and competent people. I would deal with Ed Martin Toyota again. Great car buying experience. More

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