Ben Kranitz

They did a fine job for us. Thanks for the efforts to make our transaction brief. Thanks for the efforts to make our transaction brief. More

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Very good with customer service. Aimed to make the experience smooth and accurate with car information/details. Made sure that we were comfortable at all times. Aimed to make the experience smooth and accurate with car information/details. Made sure that we were comfortable at all times. More

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Ben understood what I wanted and he made sure everything was ready when I got there. Ben and Chris were both very helpful, gave me all of the information I needed and helped me complete my paperwork quickl was ready when I got there. Ben and Chris were both very helpful, gave me all of the information I needed and helped me complete my paperwork quickly, They both also made a point to have a personal connection with me to make my visit even more genuine. More

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Salesperson Ben was quick to respond every time I called. No pressure tactics so made the car buying experience as relaxing as possible. Have confidence that all my questions and concerns, as I get used to m No pressure tactics so made the car buying experience as relaxing as possible. Have confidence that all my questions and concerns, as I get used to my new RX will be handled in a professional manner! More

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Ben was outstanding to work with- he was fast to respond, proactive, and went out of his way to make our selection process as easy as possible. proactive, and went out of his way to make our selection process as easy as possible. More

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Easy buying car process and everyone is nice. I was treated very nicely and clean place. I was treated very nicely and clean place. More

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Fair, honest and efficient buying process. Roses were an unexpected and classy touch. Came all the way to Milw from Minneapolis to buy the car because of dealer experience. Roses were an unexpected and classy touch. Came all the way to Milw from Minneapolis to buy the car because of dealer experience. More

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Disconnected teams and departments don’t produce an experience that aligns to Lexus’s pursuit of perfection. experience that aligns to Lexus’s pursuit of perfection. More

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Knowledgeable, patient, and helpful during the financing process. Great service! The goal was to leave in a new vehicle and the team made it happen. process. Great service! The goal was to leave in a new vehicle and the team made it happen. More

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I have been trying to purchase an LS 500 since 2021. They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be They were either unavailable or in a color that I could not tolerate. In the fall of 2025, I stepped up my efforts to get the 2026 LS 500 only to be told that this production would be limited to 250 vehicles for the year and that the LS 500 would no longer be made in it’s current fashion. I started seeing the 2026 LS 500 in different car ads, but every time I called, they said the vehicle was already spoken for. I went so far as to call several dealerships in Illinois, Minnesota and the two dealerships here in Southeastern Wisconsin. I spoke to several sales persons and managers to no avail. In mid December, I received a call from Ben Kranitz from Lexus Of Milwaukee. He said that he would try to get the vehicle for me. Much to my surprise, by the end of December, he called me back to say that he had secured an LS 500 2026!. He stated that the car was in production and should be here by mid to late February 2026. I took delivery of the car on February 5, 2026!. I cannot thank Ben and the Manager of Lexus Of Milwaukee enough for going above and beyond the call of duty. I had been so discouraged because so many sales people and managers had seemed to put little effort and little hope into securing this car for me. I gladly give Ben Kranitz, the Lexus Of Milwaukee Manager, and their staff a five star rating for going above and beyond to secure my desired vehicle. More

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