Ben Bleed | Page 3

I just returned home with my new Lexus! I've been planning to buy this car for the last two years, and was very excited since I haven't had a NEW car since my 1997 Lexus; however, I was als I've been planning to buy this car for the last two years, and was very excited since I haven't had a NEW car since my 1997 Lexus; however, I was also really nervous about all of the technology, as I'm very awkward with all technology. From the moment we met our salesman, Giovanni Benitez, I started to feel more at ease. They didn't have the exact car we wanted, so it had to be ordered, but arrived even sooner than expected. Giovanni kept me informed on a regular basis as we also discussed delivery dates, financing, and other issues. Ben, the finance manager, was very efficient and informative and made the process simple and stress-free. I was pretty nervous when Giovanni took us to the car for the tutorial, but he was very patient and gave me the confidence I needed to learn to operate this wonderful luxury vehicle. He told me I can come back again for further instruction and tutorials and that he would always be willing to help out. As we departed, both Ben and Giovanni were sure to let us know that we can count on them to be there for us for any further information and/or concerns. I feel confident that I chose the perfect vehicle and the best dealership. More

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Seana was so amazing. I would recommend this dealership to anyone looking for a car! I would recommend this dealership to anyone looking for a car! More

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Our 2015 Lexus was totaled in an accident on 12/20/24and this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transacti this traumatic event was turned into many blessings by the team at Lexus of Rockford. Mike Sartino located the perfect 300 NX and the whole transaction was orchestrated with professionalism and empathy. He took great care in handling our every concern and we are so happy. Giovanni answered every question I had pertaining to the operation of the vehicle including programming my phone, garage door opener and the navigation system. He was patient and thorough and I felt confident and comfortable when we finished. Oscar did an amazing job detailing the vehicle and made a 2021 vehicle look showroom ready! Everyone we met at this store was a gift, even Matt, who gave me the name of a dishwasher repairman! Talk about full service😄. God had his hand on this event from the very start and placed some wonderfully knowledgeable people in our midst, which proves blessings are waiting for us to receive. God bless those at Lexus of Rockford! Thank you, Denise and Diego Tarara More

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I recently moved out of state and had to buy a vehicle from a different dealership because my RAV that I had bought from Frank was totaled. My new salesperson was in a rush to make the sale, and the manag from a different dealership because my RAV that I had bought from Frank was totaled. My new salesperson was in a rush to make the sale, and the manager never came out to say hello or congrats on the purchase. For real, if you need a new vehicle, go see Frank Bleers and the team at Anderson Toyota. More

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Anderson Lexus is the best dealership I have ever done business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer se business with. From the moment I walked in I was treated like family. Every person I came into contact with was kind and so helpful. The customer service at this dealership was second to none. The vehicle I wanted was not in their inventory and they located and transported the car within a few days. The buying process was so genuinely good. Christian Benitez is an amazing asset to your company. He is sincere, honest and loyal to your brand and dealership. He goes above and beyond to make sure his customers are not only happy but comfortable with their purchase. He made it very clear that if I had any questions or problems to text or call his cell. That's "old school" customer service at its finest. I also had great experiences with Matt the manager and Ben in finance. Both men are also great assets to your dealership. They truly made the buying experience fair and pleasurable. I will refer all my friends and family to this dealership and specifically these 3 men. More

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Go was very knowledgeable and made the car buying process easy. The dealership was great from start to finish. Thank you! easy. The dealership was great from start to finish. Thank you! More

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Frank was patient with me and spent time to go over different options. I felt very welcomed. different options. I felt very welcomed. More

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Just purchased a Lexus from Lexus of Rockford. It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from It was a terrific experience from the saleperson, general manager to the finance manager. Our salesperson, Giovanni Benitez, made the transition from a 25 year well loved Toyota to a 2024 Lexus NX easy. He was very knowledgable and extremely patient explaining both the features of the vehicle and purchase process. We have already recommended Lexus of Rockford and Gio to a friend interested in purchasing a Lexus. More

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Service of this team is great. It was my pleasure to interact specifically with Eric and Ben. Eric is very knowledgeable, helpful, and energetic, allowing you to see and test many It was my pleasure to interact specifically with Eric and Ben. Eric is very knowledgeable, helpful, and energetic, allowing you to see and test many cars per visit. Ben goes the extra mile in making sure additional requests are honored, admin issues are easily addressed, and payment methods are flexibly arranged. More

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Very helpful! From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. From my first phone call with Matt, to sales with Gio, and financing, the service was outstanding. More

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