Great guy with great customer service skills.
Was a extremely nice, patient and polite. Thanks.
Was a extremely nice, patient and polite. Thanks.
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by lssdav.c25
Other Employees Tagged:
Bobby in Finance
Mar 16, 2026 -
Inver Grove Toyota responded
Thank you for the glowing review! We appreciate your support! - Inver Grove Toyota
Awesome staff and great service!
Bashir was very helpful and a great salesman. I am very happy to get the car I wanted with the help of Bashir , thanks all of you.
Bashir was very helpful and a great salesman. I am very happy to get the car I wanted with the help of Bashir , thanks all of you.
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by Mawlid
Nov 11, 2025 -
Inver Grove Toyota responded
Mawlid, we are delighted to read this five-star review of Bashir and our team! Thank you for choosing Inver Grove Toyota and for sharing your support. We wish you safe travels ahead in your new ride!
I was in a jam and they worked with me very curious and
respectful. Hoping to be on the road and on my thank you Invergrove Toyota.
respectful. Hoping to be on the road and on my thank you Invergrove Toyota.
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by jared.poupart
Nov 05, 2025 -
Inver Grove Toyota responded
We're so happy our team was there to assist you, Jared! Thank you for choosing Inver Grove Toyota and for sharing your awesome feedback. We’re hoping you’ll be back on the road in no time!
you guys are the best,especially I am grateful to my
brother bashir abdi for how well he served me,he’s the best
brother bashir abdi for how well he served me,he’s the best
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by Musharafbashir109
Nov 03, 2025 -
Inver Grove Toyota responded
Thank you for your fantastic review! We loved reading your comments about Bashir and we'll be sure to pass along your kind words. From all of us at Inver Grove Toyota, congratulations on your new car!
Bashir was very helpful- getting the information I needed
to me over several weeks so I could purchase a new car within my budget.
to me over several weeks so I could purchase a new car within my budget.
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by patbecchetti
Other Employees Tagged:
Bobby, Jenny
Oct 02, 2025 -
Inver Grove Toyota responded
Pat, thank you for the wonderful feedback! We're so glad Bashir was helpful to you throughout the purchasing process and we'll be sure to let him know how much you appreciated his assistance. Enjoy your new vehicle! - The Inver Grove Toyota Team
We purchased a new Toyota and drove off on April 30.
Since then, I wrote to the General Manager (Mr. Fox) about my concerns and questions. The dealership has been most unprofessional, discourteous, and
Since then, I wrote to the General Manager (Mr. Fox) about my concerns and questions. The dealership has been most unprofessional, discourteous, and unfriendly in that the General Manager of this dealership has not responded to my communication for nearly two months. Even the Toyota corporate office claims to have contacted the dealership at least twice, but the repeated reminders fell on the dealership's deaf ears. The only explanation for such behavior and attitude is as if Toyota has come to believe that their cars are in demand and so why bother? The dealership and Toyota are forgetting that the customers can make or break the sales if they don't care for them and are as unprofessional as Mr. Fox has been. A total lack of response is, at the least, highly irresponsible and reprehensible.
It is also important to add that a flat fee of $275 is included in each transaction in the name of a document fee, but no explanation. One individual mentioned that it is mandated by MADA, while the other person said it is the DMV requiring the fee. The Minnesota Auto Dealers Association (MADA) has not responded to my communication either.
It appears that the dealership is in cahoots with MADA to impose the $275 for providing the number plate,s which a buyer can easily obtain from DMV for $15.50. The unprofessional and deceptive conduct of the dealership and a total lack of response are unacceptable, perhaps never to return to this dealership and Toyota in general.
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by agarwalvj
Other Employees Tagged:
Mr. Fox
Jun 26, 2025 -
Inver Grove Toyota responded
I'm truly sorry to hear about your experience and the lack of communication you've encountered. This is not how we aim to conduct business, and I apologize for any frustration caused by these issues. We take concerns like yours seriously, especially regarding fees that aren't clearly explained. Please reach out directly so we can address this matter further and work towards a resolution together. Thank you, Jim Fitzgerald - General Manager - jfitzgerald@invergrovetoyota.com
Jul 14, 2025 -
agarwalvj responded
I am pleased to report that the issue is resolved, and I am satisfied. Our appreciation to Jim Fitzgerald, General Manager.
The salesman Bashir was Efficient and knowledgeable And
friendly but I felt I could have got a better price on my trade in.
friendly but I felt I could have got a better price on my trade in.
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by fn.long
Apr 28, 2025 -
Inver Grove Toyota responded
Thank you for the feedback about your recent experience here at Inver Grove Toyota. We're glad to hear Bashir provided efficient and friendly service, though we understand the concern regarding the trade-in value. We appreciate your input and hope you'll consider us again in the future!
Bashir was great, walked us through the process and made
sure we had all the information we needed.
sure we had all the information we needed.
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by yorka05
Other Employees Tagged:
Aliya Taube
Apr 18, 2025 -
Inver Grove Toyota responded
We're happy to hear Bashir provided you with a great experience here at Inver Grove Toyota! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!
Dealer has very friendly staffs and services.
Negotiate openly and discuss available options clearly without pressuring buyer.
Negotiate openly and discuss available options clearly without pressuring buyer.
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by ovpham
Feb 07, 2025 -
Inver Grove Toyota responded
We're delighted to hear that our team at Inver Grove Toyota provided friendly and transparent service. We appreciate your feedback and hope to see you again in the future!