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Barry Leake
Barry Leake at Lou Sobh Honda

Barry Leake

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Barry Leake

March 26, 2026

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Employee Rating

Very professional. Super helpful. Timely service. Will be back. Addressed all concerns. No waiting for service. More

by Catherine.Boothe
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear your experience was professional, helpful, and efficient. It’s great to know all your concerns were addressed and that you didn’t have to wait. We truly appreciate your support and look forward to seeing you again. Thank you for choosing Lou Sobh Honda!

March 25, 2026

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Barry is always helpful and brings me up to date on any service that I need More

by Robertdevine42
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Barry is always helpful and keeps you informed on your vehicle’s service needs. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

March 17, 2026

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I just bought my car a few months ago so this is my first experience with the service department. The advisor was nice and helpful but the experience overall has been annoying. Two hours for an oil change an More

by Jacrowe8231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 17, 2026

Lou Sobh Honda responded

Dear Jacrowe8231, Thank you for sharing your feedback. I am truly sorry to hear that your first experience with our service department was so disappointing. This is certainly not the level of quality or professionalism we strive for, especially regarding the workmanship on your vehicle's sensing equipment cover and the "Express" service time. I also apologize for the delay in returning your call regarding the thumping noise you've noticed. I would like to make this right immediately. I have already left a message on the phone number we have on file to discuss a solution and schedule a priority inspection for your Honda. Please feel free to return my call at 678-679-7286 or email me directly at hcullen@lousobhhonda.com so I can personally oversee the resolution of these issues. Sincerely, Heather Cullen Service Manager

March 14, 2026

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Customer service rep, Barry was extremely attentive and very knowledgeable. Work was completely in a timely manner. Information on recomendation for future servicing was thoroughly explaned. More

by Karen.mcloughlin54
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Mar 17, 2026

Lou Sobh Honda responded

Thank you for the great review, Karen! We’re glad to hear Barry provided attentive and knowledgeable service and kept everything running in a timely manner. It’s great to know he was able to clearly explain recommendations for future service as well. We appreciate you choosing Lou Sobh Honda!

March 10, 2026

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I have been using Lou Saab for my service work for years. I really appreciate their professionalism and attention to my concerns. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Lou Sobh Honda responded

Thank you for your continued trust and loyalty! We’re so glad to hear our team has consistently provided professional service and taken great care of your concerns over the years. We truly appreciate you choosing Lou Sobh Honda and look forward to seeing you again next time!

February 27, 2026

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Barry was very helpful and friendly and explained everything to me thoroughly. He answered all of my questions and provided great service. More

by shshakin
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Barry was helpful, friendly, and took the time to thoroughly explain everything and answer your questions. We appreciate you choosing Lou Sobh Honda and look forward to assisting you again in the future!

February 13, 2026

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Great communication, service, and professionalism! Barry was clearly knowledgeable and professional and knew how to answer all our questions More

by frankgoehmann
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you experienced excellent communication, service, and professionalism. Barry will be happy to know his knowledge and support made a difference. Thank you for choosing Lou Sobh Honda!

February 13, 2026

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Employee Rating

This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, Ryan Esloon, Adam Gurreri, Aquila Ukama, Stephanie Love, Laith Younis, Jack Staray, Christina Thomas , Brandyn McMahon

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Mar 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

February 11, 2026

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Professional, thoughtful and customer comfort focused. Great experience overall, through and through Comfortable and accommodating wait area. More

by David Wells
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Feb 12, 2026

Lou Sobh Honda responded

Thank you, David! We’re delighted to hear that your experience was professional, thoughtful, and focused on your comfort from start to finish. Providing a welcoming and accommodating environment is something we take pride in, so we’re glad you enjoyed the wait area as well. We appreciate you choosing Lou Sobh Honda and look forward to serving you again!

February 10, 2026

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Employee Rating

Professionally personable, friendly, and efficient. This was my second experience with Barry and he had the same professional, friendly demeanor as the first time around. More

by stewartkayla87
Recommend Dealer
Yes

Other Employees Tagged: Barry Leake

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Feb 12, 2026

Lou Sobh Honda responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Barry delivered the same professional, personable, and friendly experience on your second visit as he did the first time. Consistency and great service are what we strive for, and we truly appreciate you returning to Lou Sobh Honda. We look forward to serving you again!

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