Avery Wilson

Okay, here is a multi part review: 1. Robert, the tech who checked us in, was excellent. 2. Robert, sending the video clips was a nice touch. In short, the service department rocked! H Robert, the tech who checked us in, was excellent. 2. Robert, sending the video clips was a nice touch. In short, the service department rocked! However... 3. We had a list of things we needed answered. The young lady who joined us in the car and helped set up Android auto was very pleasant. She also helped with several other "functional" questions. 4. But none of your sales folks could answer this question: How do I set up the radio so it DOES NOT automatically turn on when I start the car? The 3 I asked could not tell me how. But I have a friend with the same make/model car, and his radio stays off until it is turned on. 5. The salesforce is young. They tried to help. They were universally nice. 6. The sales force needs a "fact sheet" (aka database) where every question they answer is logged so the next person who is asked a similar question asked can immediately call it up if they don't know the answer. More

by larryshanebird Verified Customer Verified Customer

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The staff were very welcoming when first came in. Avery and Jonathan were very helpful in answering all my questions and helping me figure out what car suited me. Avery and Jonathan were very helpful in answering all my questions and helping me figure out what car suited me. More

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Had a great buying experience with both Avery and Madison, probably the best experience I have had, especially as a woman in what can be an intimidating environment. Madison, probably the best experience I have had, especially as a woman in what can be an intimidating environment. More

by srg1991 Verified Customer Verified Customer

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Avery and the team was quick and responsive, got me everything I needed and was very helpful. everything I needed and was very helpful. More

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Everyone was very helpful and even if they didn’t know the answers off hand, they made an effort to look for and find the answers. I felt comfortable asking for clarification. I also appreciated the follo the answers off hand, they made an effort to look for and find the answers. I felt comfortable asking for clarification. I also appreciated the follow up, I got a call a few days later from Andrew just to make sure everything was going well and it was. I am very happy with my decision to purchase at Royal Moore. More

by alohuskey Verified Customer Verified Customer

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Madison, Avery, and HJ made this an easy, transparent and enjoyable car buying experience. I'd highly recommend Royal Moore Mazda to friends and family. enjoyable car buying experience. I'd highly recommend Royal Moore Mazda to friends and family. More

by ERINCONLON75 Verified Customer Verified Customer

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Excellent service great people all around highly recommended nice cars good customer care great great recommended nice cars good customer care great great More

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Salesperson was understanding and knowledgeable. Very scenic test route, drive was nice. Did not end up buying here but had a good time working with Avery. Very scenic test route, drive was nice. Did not end up buying here but had a good time working with Avery. More

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This dealership was very helpful and patient with me as a first time car buyer. They made this process smooth and as stress-free as possible. Avery was a huge help and knew what I wanted and was able to find first time car buyer. They made this process smooth and as stress-free as possible. Avery was a huge help and knew what I wanted and was able to find different options for me throughout this process. She kindly gave her input and guided me towards my dream car, still near my budget! More

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Good sales people and managers with transparent and straightforward sales practices. I am a repeated customer and I have to borrow that Wilsonville dealer's slogan of "No xxxxxxxx"! straightforward sales practices. I am a repeated customer and I have to borrow that Wilsonville dealer's slogan of "No xxxxxxxx"! More

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