Avery Gathercole
Avery Gathercole at Volkswagen of Downtown Chicago

Avery Gathercole

Sales Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
40 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

4.8

40 Reviews

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40 Reviews of Avery Gathercole

July 18, 2025

Dealership Rating
Employee Rating

Had a wonderful experience getting set up with my 2025 Tiguan. Everyone we encountered at the dealership was friendly, helpful, and quick to answer any questions or calls. More

by ROCCO.HALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 07, 2025

Dealership Rating
Employee Rating

VW Factory Recalls must be better organized. 2 Recalls within short time, could combine easily. We know about the second recall already when the first took place at the dealership, we are losing More

by Moritzchitown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julian Perez, Davis Luckett

Jul 10, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 14, 2025

Dealership Rating
Employee Rating

Jimmy and Davis were phenomenal in the selling of our car. will be recommending them. More

by SHAWN G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out, Shawn. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

March 14, 2025

Dealership Rating
Employee Rating

Wonderful, Kind. Made everything easy in and out. Was soo helpful explained everything to me… And got me in the car I wanted!!!! Go to her! More

by Mark Lemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarence Smith

Mar 17, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us, Mark! We're happy to hear it went well and truly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

Avery is very pleasant to work with and is knowledgeable in all the models, thanks for your help! More

by MEG
Recommend Dealer
Yes
Mar 17, 2025

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Avery was able to help, and we hope to see you again!

March 11, 2025

Dealership Rating
Employee Rating

Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. More

by MrChris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Volkswagen of Downtown Chicago responded

Chris, Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 08, 2025

Dealership Rating
Employee Rating

Avery is amazing. She was so helpful and patient with me! Would definitely recommend for anyone who doesn’t know cars well. More

by kayla.dutton73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kayla, and look forward to your next visit.

March 07, 2025

Dealership Rating
Employee Rating

Avery made the experience of buying my first car so enjoyable! I felt comfortable that I was being given the right information and time to make the correct purchase without pressure! 2 months on and my More

by Eb2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We’re so glad to hear that Avery made your first car purchase enjoyable and stress-free. It’s great to know you’re still happy with your choice two months later! We appreciate your feedback and look forward to helping you again in the future.

March 06, 2025

Dealership Rating
Employee Rating

Avery made buying a car very quick and easy. Lovely to work with and highly recommend. More

by Cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Volkswagen of Downtown Chicago responded

Cole, we are so glad that Avery had the opportunity to work with you and could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 06, 2025

Dealership Rating
Employee Rating

Avery made my car-buying experience smooth and stress-free! She was knowledgeable, patient, and never pressured me. She helped me find the perfect car within my budget and made the whole process e More

by Rae Mackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Caprile

Mar 07, 2025

Volkswagen of Downtown Chicago responded

Thank you, Rae, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Avery and our team, and we look forward to working with you again.

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