Austin Reed | Page 4
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
62 Reviews
Write a Review62 Reviews of Austin Reed
October 17, 2023
Another dealership messed up a simple oil change by overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was ab overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was able to bring in it right away. They looked over my car and ended up doing a second oil change and it fixed the issue right away. Highly satisfied with their work and quick actions. More
September 07, 2023
Staff makes me feel valued! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! More
Other Employees Tagged: Joel Casper
August 24, 2023
Met with Austin, service advisor. Had no appointment but he was able to get me in and out before I got comfortable. The entire staff is friendly, accommodating, and it felt like home Had no appointment but he was able to get me in and out before I got comfortable. The entire staff is friendly, accommodating, and it felt like home away from home. I highly recommend Pat Lobb Toyota and Austin will definitely take great care of you! More
Other Employees Tagged: Abraham Cisneros , Thomas "Spike" Lipscomb
August 17, 2023
When I picked up my vehicle and had a question about an issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you More
Other Employees Tagged: John Cole
March 28, 2023
I went in for a 10,000 Mile Service today. During the complete check they discovered my Battery had gone bad. My Service Advisor, Austin, facilitated the Battery Replacement on Warranty immedi During the complete check they discovered my Battery had gone bad. My Service Advisor, Austin, facilitated the Battery Replacement on Warranty immediately. The installed a 84 Month Battery. Compliments to mechanic and Austin for great service. More
Other Employees Tagged: Mechanic

