Austin Kondor

Deceptive Fees and Misleading Advertising – Buyers Beware I recently tried to purchase a used 2024 Nissan Titan from this dealership and was shocked by the level of deception in their pricing pract Beware I recently tried to purchase a used 2024 Nissan Titan from this dealership and was shocked by the level of deception in their pricing practices. The truck was advertised on Edmunds at $37,517 with no disclaimers or fine print about additional dealer fees. However, when I received the written proposal, the price suddenly jumped to over $44,000 after they added a $1,997 “CPO Fee,” $1,298 “Documentation Fee,” $559.55 “Electronic Filing Fee,” and $189 “PTA Fee.” These are junk fees that Florida law (specifically Fla. Stat. §501.976) says must be included in the advertised price. Dealers can only add tax, title, and registration afterward — not arbitrary internal fees. When I confronted the sales manager about it, he dismissed the issue and told me that “every dealership in Florida has fees,” then tried to brush me off by saying the vehicle was “out of my budget.” Even worse, the dealership admitted that the only disclosure about these charges is in small hidden print on their website, while they continue advertising the same vehicle on third-party platforms like Edmunds with no fee disclosure whatsoever. That is exactly the kind of deceptive advertising Florida’s consumer protection laws were written to prevent. I’ve since filed a report with the Florida Department of Highway Safety and Motor Vehicles and the Florida Attorney General’s Consumer Protection Division so they can review this dealer’s practices. If you’re considering buying from this dealership, get every number in writing before wasting your time. The advertised price is not what you’ll actually pay, and the so-called “CPO” and “documentation” fees are just markups disguised as official charges. More

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They were helpful and fantastic. Did a great job getting me into a truck and it didn’t seem hard for them to do at all. Did a great job getting me into a truck and it didn’t seem hard for them to do at all. More

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The service was great, and the pricing was very fair, no pressure. Very happy with my purchase. pressure. Very happy with my purchase. More

by l_kneip Verified Customer Verified Customer

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Thomas is the best seller of the world, amazing service, they got us approved when noone else could, thank you NOC! they got us approved when noone else could, thank you NOC! More

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Thomas was knowledgeable and provided excellent service during my visit. Wonderful car buying experience! Thanks so much! during my visit. Wonderful car buying experience! Thanks so much! More

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I am so grateful for the awesome customer service I received from TJ, Austin and Nelson! I appreciate how kind they were and made the process so easy for me to buy a new Pathfinder. Thanks again guys! received from TJ, Austin and Nelson! I appreciate how kind they were and made the process so easy for me to buy a new Pathfinder. Thanks again guys!!! More

by jaime.zygmunt Verified Customer Verified Customer

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After two terrible weeks of being ignored, Finally someone is communicating just to try to also side step. seems she is being fed xx herbicide answers for the problems I’m having. As I am not going someone is communicating just to try to also side step. seems she is being fed xx herbicide answers for the problems I’m having. As I am not going to hold them responsible out of principle and have done as they suggested the truth will be exposed. If really interested you should search reviews by date as it seems positive reviews are always first on top. Seems The Management is just as bad as the staff as did not contact me after my many requests.. This only leads me to believe the sell and repent or avoid the repentance is under his direction. Not Impressed! More

by Jeff Verified Customer Verified Customer

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Allen was awesome! Not pushy!! Very professional and both parties walked away happy!! Thank you!! We will recommend to family and friends!! Not pushy!! Very professional and both parties walked away happy!! Thank you!! We will recommend to family and friends!! More

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Chris and Austin were amazing to work with. They made the purchase transaction easy peasy! 10 out of 10 would definitely recommend! They made the purchase transaction easy peasy! 10 out of 10 would definitely recommend! More

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I did not think that I could be helped. Austin reached out via my internet inquiry and turned me over to Chris who teamed up with Branden. Branden worked with his managers to find a way to Austin reached out via my internet inquiry and turned me over to Chris who teamed up with Branden. Branden worked with his managers to find a way to make it work. I understand the vehicle they gave me was one they needed to move, but I love the vehicle. The whole experience was made painless and easy on my behalf. Even just shy of a week after the transaction, I still hear from various dealership members making sure that everything is good and I am taken care of. This was by far one of the better car-buying experiences I have had out of 8 new car purchases at various times in my life. More

by Richie750 Verified Customer Verified Customer

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