Augustine Cardona
Augustine Cardona at Brandon Honda

Augustine Cardona

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

5.0
765 Reviews
5.0

765 Reviews

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765 Reviews of Augustine Cardona

December 29, 2025

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Employee Rating

This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an More

by idaniagarcianasser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2025

Brandon Honda responded

Thank you for taking the time to provide this update. I’m very sorry to hear about the issues you described regarding the mileage disclosure, the dent repair follow-up, the missing compensation, and the incorrect floor mats. That is not the experience we want any customer to have, especially on a new vehicle purchase. I understand how frustrating it must be to feel that commitments were made and not followed through on. Concerns involving vehicle condition, promised payments, and accessories should always be handled promptly and transparently, and I regret that this did not happen in your case. I would like the opportunity to personally review your purchase, including the mileage concern, the repair agreement, the outstanding check you mentioned, and the floor mats that were supposed to be mailed. Please contact me directly at 813-664-1234 or justin@brandonhonda.com so I can look into this and work toward a resolution. I appreciate you bringing these matters to my attention, and I’m sorry we fell short of your expectations. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Dec 30, 2025

idaniagarcianasser responded

Hello Justin! As you know Luis took care of my concerns and we got to the agreement that the car will fix, I will get $500 check as a payment for the extra mileage and that the all season carpets will be installed in my car by the time it was fixed and ready for me to pick it up. The car was fixed and Augustine was excellent. The day I picked up the car Luis called me and said he was on a funeral but as soon as he’s back he’ll send the check, that never happened. The same day Nate gave the box with the carpets but when I get home and open the box I found they were for a Honda accord, my car is a CR-V. I texted immediately and he said they will be sent by FedEx, that was Nov 11 and I haven’t anything. As you will understand I am very frustrated and upset about the way I was treated and I don’t know if at this point something could change the bad feelings I have about your dealership.

Dec 31, 2025

idaniagarcianasser responded

Hello Justin! As you know Luis took care of my concerns and we got to the agreement that the car will fix, I will get $500 check as a payment for the extra mileage and that the all season carpets will be installed in my car by the time it was fixed and ready for me to pick it up. The car was fixed and Augustine was excellent. The day I picked up the car Luis called me and said he was on a funeral but as soon as he’s back he’ll send the check, that never happened. The same day Nate gave the box with the carpets but when I get home and open the box I found they were for a Honda accord, my car is a CR-V. I texted immediately and he said they will be sent by FedEx, that was Nov 11 and I haven’t anything. As you will understand I am very frustrated and upset about the way I was treated and I don’t know if at this point something could change the bad feelings I have about your dealership.

September 26, 2025

Dealership Rating
Employee Rating

Great dealership, great service very knowledgeable and very helpful. He pays attention to details. I have been going to that dealership to Brandon Honda for the last 12 years. I always recommend Augustine More

by Culliganmanoz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Raabe , Christopher Irvin, Hassan Slim

Sep 29, 2025

Brandon Honda responded

Thank you for being a loyal customer for the past 12 years! We truly appreciate your trust in Augustine and our team, and it’s great to hear they always take care of you. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

August 31, 2025

Dealership Rating
Employee Rating

I didn’t plan to buy a car, I haven’t even known the car model. He introduced me and sold it for me. He is the best sells man ever! More

by EDEN.GBERHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Irvin

June 30, 2025

Dealership Rating
Employee Rating

I usually receive great service at this dealership, the service associates are top notch, informative and knowledgeable. More

by Maureenheadley413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

I appreciate Auggie and his amazing customer service. Each time I bring my vehicle, I can rest assured that it will be examined and well taken care of. More

by debutartist82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Had a great experience at Brandon Honda! My service advisor Auggie, was professional, friendly, and made the entire process smooth from start to finish. He answered all my questions, and kep More

by Nola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Issac- Service Advisor

June 06, 2025

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Employee Rating

I have been a customer of Brandon Honda for years and Augustine Cardona has been my main Service Representative, he is very knowledgeable and professional. Excellent service and work. More

by DavidV2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Great service, thank you for all the support and make everything in your power to make me feel comfortable More

by leonciocast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

The service department is excellent. It is always a pleasure to work with our service advisor Auggie. More

by wwisner88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hudak

June 03, 2025

Dealership Rating
Employee Rating

Very clean environment and professionalism customer service is very good. Staff takes very good care of your needs More

by Jlmmend98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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