Ashley Ramsey

First time ever buying a Mazda and the people of Sport Mazda South truly went above and beyond to make sure that I was 100% satisfied with the vehicle I wanted. Carlos Burgos was my Salesperson and he Mazda South truly went above and beyond to make sure that I was 100% satisfied with the vehicle I wanted. Carlos Burgos was my Salesperson and he was FANTASTIC! I seriously cannot praise this gentleman enough for his exceptional knowledge, customer service, putting me at ease, and ensuring I was 1000% satisfied before I drove out of the lot. The first time I went to go and look at the vehicle I wanted, I explained to him, as well as the Sales Manager Ashley Ramsey, that I was ready to buy this car but I was going out of town for work for a whole week and asked if they could hold the car for me for that time frame I was gone, and if we could at least take care of the majority of the paperwork before I left on my first visit and then take care of the insurance and final payment after I returned from my trip, and they both said "Yes no problem!" I was required to put down a $500 REfundable deposit but I was perfectly okay in doing that to secure the car and, after negotiating the OTD price with them, they said the car will be waiting for me once I return home. Talk about true Above-and-Beyond customer service! Another major positive significance from Carlos Burgos was that he took the time to refuel the car AND had it detailed/polished inside and outside before my arrival on the second visit to finalize the payment and insurance, including placing the All-Weather floor mats that the vehicle already came with upon delivery, which were in the trunk on my first visit. I remember the vehicle had less than 12 miles of range on it during my first visit so I greatly appreciated Carlos for going the extra mile (no pun intended) to refuel the car on my behalf. THAT is looking after your customers on a whole new level! My finance expert Jennifer Contreras was also very nice and helpful in the transactional process and made it nice and easy. However, there were a few instances, when I was meticulously looking through all of my documents to ensure I got everything I requested and was required to have, where she forgot to provide me with copies of certain documents that I requested for beforehand. Nothing ridiculous but it was just something I noticed in the final phases of the car buying process. Nevertheless, I went to her and requested for all of the missing documents which she then gave me. In fact both her and Carlos sat down with me to make absolutely sure that I had every single signed document and legal document required before I drove out of the lot, which I greatly appreciated from both of them. Despite the slight hiccup in the paperwork at the very end of my visit, my overall experience from start to finish, both before and after my week-long work trip, was phenomenal and stress-free, and I'm super excited for the fun-filled adventures that await me and my brand new 2025 Mazda 3 Sedan Carbon Edition AWD!!! More

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All Staff are welcoming, professional and courteous. My sales rep, Carlos Burgos was exceptional!! He was very knowledgeable, patient and pleasant. It was a rewarding experience from a happy satisfied My sales rep, Carlos Burgos was exceptional!! He was very knowledgeable, patient and pleasant. It was a rewarding experience from a happy satisfied customer!! More

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Luis was amazing to work with, no pressure, straight talker, worked hard to get me a great deal. The team as a whole did great, but Luis was the man! Ill be keeping my business here for sure. talker, worked hard to get me a great deal. The team as a whole did great, but Luis was the man! Ill be keeping my business here for sure. More

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George Yenque, the salesman I worked with there, was amazing. Mine was not the typical buying situation, the MX-5 that I wanted (I was particular on color/options, etc) ended up there at Sport Mazda Sou amazing. Mine was not the typical buying situation, the MX-5 that I wanted (I was particular on color/options, etc) ended up there at Sport Mazda South in Orlando, and I was over 400 miles away in the Florida panhandle. That meant we had to do the entire process mostly over the internet. It ended up being a tremendously smooth process. I kept him hopping with questions and statuses (in my research online I read about others issues buying Miata's at times, and I tried to rule out anything similar happening and holding up my purchase) and George always happily and patiently supplied me with the needed answers, and sometimes videos or pictures, what ever I needed to feel good about my purchase. When the day came to come pick it up, I was met by George with a big smile on his face and a warm greeting. He then tied up all the last details, and sent me on my way back home, and I haven't yet stopped grinning. I can't think of anyway it could have gone any smoother, top notch! More

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Just purchase a Mazda CX-5 in Sport Mazda South and the sales person Gil Quiñones is very professional to deal with, amazing working with him,I rightly recommended him to work with if you are going to buy sales person Gil Quiñones is very professional to deal with, amazing working with him,I rightly recommended him to work with if you are going to buy a car, he is really a amazing person. More

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Carlos burgos you are one of the best sales agent there thank you for your time and patience with me and thank you for making sure the process to get in to my new CX5 so easy thank you again they need to h thank you for your time and patience with me and thank you for making sure the process to get in to my new CX5 so easy thank you again they need to have more people like you there More

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Luis gave my daughter and I great service. He was knowledgeable, friendly and non pushy. He continued his great service even after we left as we continued to have questions. We decided to come He was knowledgeable, friendly and non pushy. He continued his great service even after we left as we continued to have questions. We decided to come back and close the sale after shopping at multiple dealerships. Thanks Luis! 🤝 More

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Dealership is very nice clean loaded with inventory George was very helpful very knowledgeable about all the Mazdas got us what we needed George was very helpful very knowledgeable about all the Mazdas got us what we needed More

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Carlos was very professional and answered any questions I had. I would recommend him to any of my friends or family! had. I would recommend him to any of my friends or family! More

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This is our 2nd car we bought with Carlos. He’s been great the entire process and I 100% would recommend him to others looking to buy new cars. He’s been great the entire process and I 100% would recommend him to others looking to buy new cars. More

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