"Thank you Ashley!"
When I first texted Ashley about test-driving a SUV, she responded within minutes. When I got to the dealership, I test drove the SUV that I had originally asked about (Mazda CX5) and also test drove a similar style SUV (Honda CRV). Ashley was willing to talk to management about fixing up some of the blemishes on the Mazda and they were willing to do that if I decided to buy this car. A few days later, I asked to test-drive the Honda again and Ashley was more than happy to let me do so and she was able to answer the questions that I had. Ashley was very quick to respond to all of my messages and she was very friendly to work with. Thank you Ashley for helping me purchase a car that I love!!
"We had a great experience! Ashley was very friendly and..."
We had a great experience! Ashley was very friendly and knowledgeable. Our used car looked brand new when we picked it up. They made everything straightforward and easy.
"We found a great used vehicle online and went to Northway..."
- Patti and Mike
We found a great used vehicle online and went to Northway Ford right away. Ashley Muscat was our contact. She reached out to us during our search. Soon we were communicating via text. Ashley responded immediately to our questions and came in on her day off to meet with us! Who does that?? Ashley made the purchase easy and even responded to our post-purchase questions. Thanks a million Ashley!
"She was very helpful and on always cheerful. Explained..."
She was very helpful and on always cheerful. Explained everything there is to know about the vehicle and even sent us a video of the whole exterior and interior.
"Thanks again Ashley for accommodating our schedule and..."
Thanks again Ashley for accommodating our schedule and making the entire process an enjoyable experience. Couldnt be more happy with our vehicles and having a friendly and knowledgeable sales rep in Ashley and everyone at Northway!
"This is my second time buying a car from Ashley. She’s..."
This is my second time buying a car from Ashley.
She’s just made the whole process so stress free and easy.
She sold me a great new car,
And maybe I’ve even made a new friend.
"Ashley and Stephanie got me into what I love!"
I was in the market for a new vehicle and had been curious about the 2020 Ford Explorer XLT. I emailed Ashley at Northway Ford, and she got right back to me - even on her day off! She scheduled me in for an appointment very quickly and off to Northway Ford I went. From the moment I returned to this amazing dealership, I was warmly greeted by Ashley and the team at Northway Ford. Right away, I could tell Ashley cared about my experience as a customer, she was on point and made me feel comfortable getting into a new car. She knew the right questions to ask to make sure the vehicle was a fit for my budget and liking. Okay, the ride - I was blown away by this year's model of the 2020 Ford Explorer - not to mention it was waiting for me to test drive right outside the dealership! Within an hour, my trade-in was appraised and fairly valued, and Ashley went to work giving me the best incentives possible. I was ecstatic about my bi-weekly payment and Ashley walked me over to Stephanie's office. Shortly after I was seated, I was warmly greeted by Stephanie and was even welcomed back as a return customer! Stephanie made my transaction work smoothly and seamlessly, even carrying over the positive balance from my trade-in's extended warranty. Stephanie was a pleasure to work with and let me tell you - I was delighted to be her customer. I got into this vehicle for 0% purchase financing at 72 months, almost unheard of for the 2020 Explorer! I recommend Ashley Muscat and Stephanie Brown at Northway Ford without hesitation. I certainly will be returning for any future purchases.
"Ashley made finding and buying my first car easy and..."
Ashley made finding and buying my first car easy and stress free! Super happy with my purchase. I would definitely recommend her to friends and family
"Great Customer Service"
Ashley was great to work with. She was quick to respond to any questions we had, when we were at the dealership she was always available for us and able to answer all our questions. If she didn't know an answer she found out for us. She was friendly and made the process easy and went out of her way to help us.
"Ashley was great to work with..friendly and knowledgeable..."
Ashley was great to work with..friendly and knowledgeable The staff we dealt with were very considerate of the current health situation and social distancing.