Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.5
75 Reviews
4.5

75 Reviews

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75 Reviews of Ashley Meeks

August 19, 2025

Dealership Rating
Employee Rating

Everything was done in a timely and affordable rate. The waiting room was easy and accessible More

by Pat045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

Aug 21, 2025

Serra Nissan responded

Thank you for your great review, and for trusting our team with your vehicle's service! We are glad to hear you had a comfortable and prompt experience, and we hope that you will continue to choose Serra Nissan for any future vehicle needs!

August 14, 2025

Dealership Rating
Employee Rating

Ashley Meeks did a great job getting me checked in and quickly remedied a problem with my paperwork. The mechanics got my oil changed but failed to rotate my tires which was on the worksheet. More

by jeffneu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Aug 15, 2025

Serra Nissan responded

Thank you for your great review about your recent service visit, and for shouting out one of our dedicated service advisors! We are glad that Ashley was able to help you, and appreciate your feedback about your tire rotation. We hope you will continue to choose Serra Nissan in the future so we can provide an even better experience.

August 07, 2025

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Employee Rating

Wonderful this is my second vehicle great service and always helpful. They work hard to make sure you get what you want. More

by jasperfinney68
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Aug 07, 2025

Serra Nissan responded

Thank you for your awesome review, and for choosing Serra Nissan for your service needs! We are very glad to be of service, and we look forward to the next time we have the opportunity to serve you.

August 05, 2025

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I received excellent customer service. The people was very nice and friendly. Thanks for all your help. More

by sgwendolyn521
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Aug 05, 2025

Serra Nissan responded

Thank you for your excellent review, and for trusting our team here at Serra Nissan with your vehicle's needs! We are proud to have served you, and we hope that you will continue to choose Serra Nissan for any future vehicle needs.

August 02, 2025

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They did a good job and kept the price reasonable. . that all I have to say. More

by radar634
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Aug 02, 2025

Serra Nissan responded

Thank you for your positive review and feedback regarding your recent service visit! We thank you for the opportunity to serve you, and are glad to hear you're satisfied with your experience. We hope we can earn your time and business in the future and we look forward to serving you!

July 29, 2025

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Great service, but uncomfortable seats in the waiting area , sorry they are not for seniors More

by POPPHIL1950
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Jul 30, 2025

Serra Nissan responded

Thank you for your feedback regarding your recent service visit! We are glad to hear that your vehicle received excellent service, and appreciate your feedback about our waiting area. We thank you for choosing Serra Nissan and hope we can serve you in the future and offer an even better experience!

July 22, 2025

Dealership Rating
Employee Rating

Great serve mechanically and customer service. They do what is promised and stand by their word More

by mbwatford12dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Jul 24, 2025

Serra Nissan responded

Thank you for your great review! We appreciate you choosing Serra Nissan for your vehicle's service, and are glad to hear about your great experience. We look forward to serving you in the future as well!

July 13, 2025

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Employee Rating

The oil Change and tire rotation was great. A couple of days ago I noticed a section of the splash guard under the car was hanging down. I had to jack it up and repair it. I guess the tech did More

by DWSPINGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

Jul 14, 2025

Serra Nissan responded

Thank you for your review and your feedback after your service visit! We thank you for choosing our team here at Serra Nissan, and we hope that we can serve you in the future and provide an even better experience!

July 10, 2025

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Employee Rating

Well since this is my third time receiving a message to leave a review I guess I will. I’ve been here several times with little to no help. My first time there the female service provider was very rude and More

by janayriles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Mark Muhihu

Jul 10, 2025

Serra Nissan responded

Im very sorry to hear of your experience. As far as the vehicle, the Autocheck was given and reviewed before any paperwork was signed. We see that you came in for a service visit one time in June to have your rear defrost looked at. We could not duplicate the issue. I will definitely have a talk with the service advisor as that is not how we treat our customers.

Jul 10, 2025

janayriles responded

Actually, the auto check wasn’t given to me at purchasing. I only found out about the collision ten days after I got the car because I was emailed the car fax. Even when I went back I was given an apology as the sales representative told me he “didn’t see” it before selling me to car. It honestly doesn’t matter because I won’t be back but I’m gonna continue sharing my experience when asked.

July 07, 2025

Dealership Rating
Employee Rating

Terrible,chest people,not honest-you have to check after completion of work. tech unreliable More

by virginiasthomas50
Workmanship
Recommend Dealer
No
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