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16 Reviews
Write a Review16 Reviews of Ashley Fernandez
August 16, 2025
Best experience I’ve ever had buying my Bronco! Ashley was amazing throughout the entire process. Thank you for such amazing service! Ashley was amazing throughout the entire process. Thank you for such amazing service! More
Other Employees Tagged: Augusto Medrano
August 10, 2025
This is the worst dealership I have ever bought a vehicle from I have been lied to customer service is nonexistent phone calls and text are not returned I am still trying to get a overpayment on a item that from I have been lied to customer service is nonexistent phone calls and text are not returned I am still trying to get a overpayment on a item that the salesperson told me was not part of the window sticker but after paying over two times for a item I found it was already included in the window sticker And after a month they still have not gotten me the registration sticker I paid for at closing and cannot get anyone to return phone calls and when I call and ask for a manager and the ask my name they put me on hold and ignore me I stayed on hold for 22 minutes before giving up so people stay away from Clay Cooley Ford find somewhere else to buy your vehicle. More
Other Employees Tagged: Ken Augustadt Sr
August 01, 2025
I was pleased that Ashley and Mark valued my time and we were able to negotiate a fair deal on my trade in. They were both professional, courteous, and valued my time.. I have shared my experience with Cl were able to negotiate a fair deal on my trade in. They were both professional, courteous, and valued my time.. I have shared my experience with Clay Cooley with several friends and will do business with them again. More
Other Employees Tagged: Alec Raetz
July 28, 2025
Exceptional Service and great staff. From the buying process to finance to service. I will always be a customer here. From the buying process to finance to service. I will always be a customer here. More
Other Employees Tagged: Justin Villa, Rachel Downing, Alec Raetz, Jason Alvarez
July 17, 2025
Ashley did a great job and was very knowledgeable about the Fords they sell. Very helpful on setup and purchase the Fords they sell. Very helpful on setup and purchase More
Other Employees Tagged: Ken Augustadt Sr
July 17, 2025
The whole experience was quick and painless. Great deal, nice people, snd a clear and concise explanation of what was going on. Great deal, nice people, snd a clear and concise explanation of what was going on. More
Other Employees Tagged: Ken Augustadt Sr
June 27, 2025
Ashley Fernandez was very professional and easy to work with! She got us the deal we wanted and did not waste any time! with! She got us the deal we wanted and did not waste any time! More
Other Employees Tagged: Augusto Medrano
June 10, 2025
Ken Sr and Ashley Fernandez were outstanding. I wanted to add a Berliner and window tint at our 10:00AM appointment and they made it happen. We did all the paperwork in probably 45 minutes and I wanted to add a Berliner and window tint at our 10:00AM appointment and they made it happen. We did all the paperwork in probably 45 minutes and then They gave me a loaner truck to drive to drive home in while they did the bedliner and tint. Ashley delivered the truck 50 minutes away to my house at 7:00PM. Now that is service!!! Thank you Ken and Ashley. More
Other Employees Tagged: Ken Augustadt Sr
May 29, 2025
I was very pleased with the dealership, the inventory and the help that I received buying my new truck the help that I received buying my new truck More
Other Employees Tagged: Augusto Medrano
