Arturo Lopez | Page 14

The dealership was quick but I wasn't told that they had to order in part to complete my service that I paid for and would need to come back another day. Also another service rep checked me out but my servi to order in part to complete my service that I paid for and would need to come back another day. Also another service rep checked me out but my service rep didn't even know I had picked up the car or paid when they called me 20 min later. More

by brookenoe4 Verified Customer Verified Customer

Report | Print

Arturo was just okay. I had to ask several questions that could and should have been explained to me when he handed me the hefty packet of paperwork that's your process de I had to ask several questions that could and should have been explained to me when he handed me the hefty packet of paperwork that's your process developed. I asked him how to shut off the maintenance required light which he did without telling me how I could do it in the future. He performed what he had to do, but his interaction with me seemed like he was merely fulfilling a requirement of his job and not seeking customer satisfaction or friendliness. More

by bechtold3 Verified Customer Verified Customer

Report | Print

Excellent service, strong handshakes, good eye contact, respect, prompt and polite, timely, kind, accommodating, wonderful respect, prompt and polite, timely, kind, accommodating, wonderful More

by phdoc2003 Verified Customer Verified Customer

Report | Print

Did the service in the right amount of time and took good care of of my vehicle. care of of my vehicle. More

by D290NELSON1 Verified Customer Verified Customer

Report | Print

Excellent service provided for this service. They continue to perform well in all aspects including sales and services after sale. Arturo communicated well during and following the service. They continue to perform well in all aspects including sales and services after sale. Arturo communicated well during and following the service. More

by NO-REPLY-7LWJ3Q0H59XB Verified Customer Verified Customer

Report | Print

Service done well, in a timely manner. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. More

by Bob Verified Customer Verified Customer

Report | Print

Took 24 hrs for the service department to look at my flat tire to see if was fixable and repair, or put spare on and replace. Finally told me was unfixable and had to order tire for 256 dollars . I said pu tire to see if was fixable and repair, or put spare on and replace. Finally told me was unfixable and had to order tire for 256 dollars . I said put spare on only . I ordered the same exact tire fro a tire store for $170 plus 35 for mounting balance . $50 less then dealship More

by SKALK24133 Verified Customer Verified Customer

Report | Print

The communication on the status of my vehicle was really great, timely, and very relevant. great, timely, and very relevant. More

by JALORSON525 Verified Customer Verified Customer

Report | Print

Service department delivered on the first appointment and quickly received the parts and completed the installation in the second appointment. Easy to work with and met my needs. quickly received the parts and completed the installation in the second appointment. Easy to work with and met my needs. More

by spmalloy Verified Customer Verified Customer

Report | Print

excellent job, feels like Toyota takes care of you and wants your car to work great for a long time wants your car to work great for a long time More

by kevin-franco Verified Customer Verified Customer

Report | Print