Arturo Gutierrez | Page 6

Professionally greeted by a very knowledgeable sales team as Diego walked us through models that I was interested in. The sales manager Eric helped me throughout the sales experience and explained everything as Diego walked us through models that I was interested in. The sales manager Eric helped me throughout the sales experience and explained everything in detail as almost felt like I was visiting a 5 star hotel More

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I bought a used car from this dealership and my sales person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend t person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend this dealership. More

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We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone approach me until this past weekend. Sammy approached and asked if I needed any help. I asked him about a vehicle and he kindly gave me the information I needed. We left, but Sammy stayed in touch over the next day and he ended up finding us the two cars we were looking for. The experience with Sammy was professional and seamless. He is knowledgeable, listens to your needs, and stays in constant contact through out the process. I would highly recommend MB of The Woodlands and Sammy Mourtada for your next car. More

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They have great customer service. My sales associate, Trinidad Rodriguez, was knowledgeable yet low key making the sales experience really enjoyable. My sales associate, Trinidad Rodriguez, was knowledgeable yet low key making the sales experience really enjoyable. More

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Excellent service provided by all the team. Willing to go above and beyond to assist me with the color and car of my choice. Willing to go above and beyond to assist me with the color and car of my choice. More

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Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only buy from them. More

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Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during a panic moment and gave me good tips. All round gentleman. More

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Trinidad made my car buying experience quick and easy! I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as ea I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as easy as possible. More

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From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experience. Her follow up was sufficient and timely, without being overbearing or pestering; her knowledge of her product delivered quick and precise responses to our questions as they arose. She enlisted the assistance of her new car manager, Erich, as needed, who also made us feel nothing but welcome and at home that we had finally found the place we wanted to do business with. Finally, Arturo in finance was straightforward and thorough in his part of the process, putting the final stamp on a truly great buying experience. Katherine, Erich, and Arturo - thank you all! More

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David González was exceptional! Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase makin Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase making it a fun experience for all of us . I’ve watched him grow his career with Mercedes, and he’s doing great 👏👏👏. As long as I own a Mercedes, I’ll be buying from him! Highly recommend! More

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