Arturo Gutierrez | Page 36

Purchase of My Maserati Excellent all around experience with the entire team at Mercedes-Benz of the Woodlands. Martin Korn was exceptional and would definitely go back to h Excellent all around experience with the entire team at Mercedes-Benz of the Woodlands. Martin Korn was exceptional and would definitely go back to him for my next vehicle. More

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Great Customer Service Drove from Austin to buy from them and would drive back again. Kris and Arturo really go the extra mile to get you what you want. Drove from Austin to buy from them and would drive back again. Kris and Arturo really go the extra mile to get you what you want. More

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Best Experience Ever! They treat you like family and will go to any means to get the job done. I am extremely happy with my purchase. I worked with Luis and Arturo and woul They treat you like family and will go to any means to get the job done. I am extremely happy with my purchase. I worked with Luis and Arturo and wouldn’t have had it any other way. These two gentleman took very care of me and made the process as easy as they could for me. I will definitely be coming back to buy my next vehicle!! More

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Service of luxury, Luxury of convenience I was only dropping off a car for my daughter, but with a service advisor, Mike, that is this remarkable you realize you want to do business here. MBO I was only dropping off a car for my daughter, but with a service advisor, Mike, that is this remarkable you realize you want to do business here. MBOTW sets the industry standard, thank you to Anthony S. for making buying a new car fun again. Looking forward to doing business here for many years to come. More

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Compassionate, hard working, leaving no stone unturned Arturo and Kriss patiently LISTENED to what my daughter needed in a vehicle to feel safe enough to drive again (just a week ago she lost her car in a Arturo and Kriss patiently LISTENED to what my daughter needed in a vehicle to feel safe enough to drive again (just a week ago she lost her car in a bad accident). Care and compassion were VERY evident during the entire process. All options were presented. We started off wanting a pre-owned vehicle. We feel in love with one car, then made a complete 180 degree turn, interested in leasing a new vehicle instead. No matter what we wanted and how many times we changed our minds, Kriss jumped immediately to the next scenario: no problem, no judgment, no complaints... pure, unselfish patience. Honestly, the patience and understanding of a father, NOT a salesperson. The entire experience felt like a warm hug!! More

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This was the best car buying experience we have ever had!! When we decided to pursue a vehicle, we were not looking forward to the usual hassles that we have experienced in the past with other dealerships. How When we decided to pursue a vehicle, we were not looking forward to the usual hassles that we have experienced in the past with other dealerships. However, our experience with Mercedes-Benz of The Woodlands was awesome! There was absolutely no pressure and everyone at the dealership was helpful, friendly and courteous. The dealership was clean and inviting. Our sales advisor, Sammy Mourtoda, was excellent and very knowledgeable. Arturo Gutierrez, the finance manager, and Nic Botusan, the sales manager, were also great to work with.. If we ever pursue another vehicle, we will definitely go to Mercedes-Benz of The Woodlands. More

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Worth the drive! I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I find you don't get at the inner city dealers. The same people have been there for the last 2-1/2 years when I've bought my 3 cars. Too many people to thank, but Kriss, Justin, Joe... Paula in Finance, and the service guy's who have helped me are too numerous to mention! All have been proactive and have a great, helpful attitude. Thanks again for everything, MBOTW! More

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Exceptional customer service from All departments Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new ve Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new vehicle. I was pleasantly surprised that nobody tried to hard sell me into something they thought I should buy. I absolutely love my new car and the experience I had at Mercedes-Benz of The Woodlands. More

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This deal was a unicorn. We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight budget but needed an SUV for her work. We found the exact car she wanted and the price was THOUSANDS below what we had seen at other dealerships. Kriss was so friendly and welcoming and very professional. The car was ready when we got there and the process was smooth. Arturo was able to get her a interest rate 4% below her last car, and a warranty with a $0 deductible, and she still is paying $70 LESS a month on a newer car with less miles than her last one! Truth be told, I'm kind of jealous! She got the deal of the century. I keep telling her she found her unicorn. Thanks Kriss and Arturo! More

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Outstanding experience from beginning to end! I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. More

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