Arturo Gutierrez | Page 16

Trent Hjuler and Arturo Gutierrez are the best sales/finance duo in Texas! Very helpful and professional! Went above and beyond in help with the purchase of our 2022 C class Mercedes Benz!! sales/finance duo in Texas! Very helpful and professional! Went above and beyond in help with the purchase of our 2022 C class Mercedes Benz!! More

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Sam was excellent to work with. He took his time me to explain the entire process and helped reserve the purchase of the right vehicle. I will refer him to my friends and family. So He took his time me to explain the entire process and helped reserve the purchase of the right vehicle. I will refer him to my friends and family. Some dealerships do not charge a premium and this dealership does charge a minimum $5k premium on their vehicles which was unfortunate. So I paid more than I needed to. More

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I purchased a preowned Mercedes here from Anthony Surface. I must say it was the best car purchase experience I have ever had and I have owned a lot of cars. Anthony was the best. He is very friendly Surface. I must say it was the best car purchase experience I have ever had and I have owned a lot of cars. Anthony was the best. He is very friendly, upfront, and you can tell he cares about what he does, as well as his customers. He kept me informed about the progress of my vehicle and when I picked it up, he took his time and went over everything he possibly could about the vehicle to familiarize me with it before driving off. He also explained if I had any questions, I could contact him at any time, which I did a few days later and like he said he returned my call to answer those questions. I gave them a list of requirements needed to be completed by the service department before I picked the car up. When I went to pick the car up, I could not believe it but the car looked brand new. Not only did they meet my expectations but they exceeded them, which is not very easily done. I will be bringing my vehicle there for future service work. When I buy my next Mercedes, I will be purchasing it from here and from Anthony Surface. I highly recommend him as a salesman and their service department. More

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The best dealership; great sales services, friendly environment, professional service and personal attention in your needs. environment, professional service and personal attention in your needs. More

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Always friendly and courteous. Very professional and get the job done right. A pleasure to work with, I highly recommend. Very professional and get the job done right. A pleasure to work with, I highly recommend. More

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Great experience as always this is my second vehicle here and I loved it Trent is the BEST !!!! Thank you so much for everything and thanks Arturo Gutierrez for helping us as always and I loved it Trent is the BEST !!!! Thank you so much for everything and thanks Arturo Gutierrez for helping us as always More

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Katherine was very easy to work with. She answered all of my questions prior to even being at the dealership. Once I decided to make the trip she prepped everything and the process was She answered all of my questions prior to even being at the dealership. Once I decided to make the trip she prepped everything and the process was super easy. This was definitely the most pleasant and quickest buying experience I've experienced. More

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My husband and I had a greatest car buying experience! We worked with Sam Kraim & Michael Thompson. They were very professional, knowledgeable, friendly, and made the whole experience fun! The paperwork/ We worked with Sam Kraim & Michael Thompson. They were very professional, knowledgeable, friendly, and made the whole experience fun! The paperwork/process was fast and breezy! Great teamwork!!! And, Sam - he is superb! He was very patient & extremely helpful in getting us what car we really wanted! He did a great job from start to finish!!! My husband loves him!!! Would highly recommend!!! Moreover, this place is very nice & clean! You will feel at home as the environment is very cozy! My husband & I love their snack bar area! But, my favorite is the massage chair! More

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Katherine was amazing to work with through the whole process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge differenc process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge difference. When we went to pick up the car with our daughter she had a huge bow on it. She also made a cool video of the car as well. She went over and above in every way! She was truly outstanding! We are so grateful! Thank you, Katherine! Erich, her sales manager was also very helpful and easy to work with. He went over and above as well. More

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Another great purchase experience with MBOTW. Luis was exceptional in answering my questions and working thru the deal efficiently. Such a great organization from purchase to service. (Love Liz o Luis was exceptional in answering my questions and working thru the deal efficiently. Such a great organization from purchase to service. (Love Liz our service advisor). Friendly & helpful management team - thanks to Nick & Justin! I’ve enjoyed watching this business grow & highly recommend you give them a visit. The culture shines! More

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