Arno Orsini
Arno Orsini at Mercedes-Benz of Princeton
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Arno Orsini

Mercedes-Benz / AMG® Product Specialist

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
611 Reviews

"Sales experience" 14 years Porsche, Audi, BMW, & VW brand specialist. 21 years AMG / Mercedes Sales Specialist at Princeton location. "Personal commitment" Direct, efficient and timely sales process. Reliable product feature and design recommendations. Proficient value based lease / purchase arrangements. Attention to detail.

Dealership Experience

27 yrs, 5 mos

Industry Experience

40 yrs, 5 mos

Specialties & Trainings

Mercedes-Benz Master Certified

Mercedes-AMG Product Training

5.0

611 Reviews

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611 Reviews of Arno Orsini

May 16, 2025

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Employee Rating

Read before you buy I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothin More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2025

Mercedes-Benz of Princeton responded

Thank you for your continued loyalty to both our sales and service departments — we truly value your support for over 20 years. At Mercedes-Benz of Princeton, we are committed to providing every client with a service experience that is both enjoyable and dependable. We understand and respect your concerns regarding the Electronic Parking Brake (EPB) system. This feature, commonly paired with Automatic Brake Hold, has become standard on nearly all vehicles in the U.S. market. Environmental factors — such as moisture from rain, car washes, or proximity to large bodies of water — can occasionally cause the system to behave more sensitively, which is considered normal operation. To better address your concerns, we offered several options, including having our Master-Certified Shop Foreman personally evaluate the issue with you present. We also invited you to leave the vehicle with us for further analysis. Unfortunately, both offers were declined. While we respect your decision, these steps would have helped us investigate more thoroughly. We remain committed to resolving the matter and would be happy to revisit it at your convenience. Please don’t hesitate to contact us directly at 609.771.8040. Thank you again for your feedback and your longstanding relationship with us.

May 13, 2025

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He is a well knowledgeable guy. Explain all the features the car I bought has . Five starts definitely More

by Dilshan D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

May 14, 2025

Mercedes-Benz of Princeton responded

We’re thrilled to hear that your Mercedes-Benz sales experience was a great success! Thank you for the kind and thoughtful review — we truly appreciate it! Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 05, 2025

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The staff at Mercedes-Benz of Princeton was exceptional. Arno and Nick were extremely helpful and accommodating. Both were very patient and knowledgeable. More

by J. Wallace III
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 30, 2025

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Employee Rating

Great customer service! Very helpful and professional. Would recommend to other buyers interested in a Benz More

by rsk
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 30, 2025

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Alex was very professional and explained all of the functions of our new car some and my wife will understand all functions!! And Arno is just a great, low key, very knowledgeable sales person we have More

by DaveJLI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 02, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Arno, Oleksandr, Victor and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 19, 2025

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We had an excellent experience with both Arno and John. Everything went smoothly. John was very thorough explaining the car, and Arno ordered the car the way I wanted, gave me the timeline, was organized More

by sllevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Apr 22, 2025

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 16, 2025

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Employee Rating

Arno and Alex are the best! !! Your dealership should be so proud of them !!!!! Thank you so much for making the new lease go without a hint of a problem !!! Thank you again Dav More

by DaveJLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Apr 17, 2025

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Arno and Oleksandr! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 14, 2025

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I really enjoyed working with Mr. Orsini. I would simply say that he was just amazing. I found him very professional, competent, respectful and courteous. What I really liked about hi More

by inti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 11, 2025

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Employee Rating

Truly exceptional purchasing experience. Arno Orsini was professional, honest and sincerely vested in providing the utmost positive experience. In all of my many years of leasing high end More

by Dominick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Mercedes-Benz of Princeton responded

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2025

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Employee Rating

Arno and Alex are the best. They understood what we were looking for and walked us thru the process. Never felt pushed or cornered into making purchase. Best at everything. Than More

by vineetreddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oleksandr Cherepania

Apr 01, 2025

Mercedes-Benz of Princeton responded

Thank you for your excellent review! We appreciate your business and look forward to helping you in the future! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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