Armenak Galstyan

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I ha know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad More

by taj20911 Verified Customer Verified Customer

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Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV. They’re kind, thorough pros, through and through! The best in the SFV. More

by Michael Bednarsky Verified Customer Verified Customer

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Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx. More

by Prestige_710 Verified Customer Verified Customer

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This was an absolute scam. I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car before my car was even looked at. That was the first red flag. I thought I’d be getting an oil change and maybe new tires. What happened next was that I couldn’t get in touch with anyone for 4 days while I was also renting a car…Finally on Friday, September 20th, I was told that I needed a brake job. I then received a text from Hector asking me where my wheel locks were, which seemed suspicious. I thought during these last 4 days they would have already given me an oil change, checked my car, looked at the tires, and done the work. Instead, I finally have Hector reach out to say what needed to be done 4 days later. Obviously they hadn’t given my car a diagnostics check until that Friday morning, meaning they held it for 4 whole days of which I was paying for a rental. To my shock, when I received my car, the tires were not looked at (which I do need new tires), I didn’t get an oil change, and the price was outrageous. I was charged over $2,100 with $900 of that being labor alone, just for a brake job. I will never be returning. More

by mal Verified Customer Verified Customer

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This was one of the worst experiences I’ve ever had. My car sat in their lot for 4 months with no updates. I had to be the one calling every week for updates and never got a straight answer. After 4 mon My car sat in their lot for 4 months with no updates. I had to be the one calling every week for updates and never got a straight answer. After 4 months I got my car back and they only fixed one of the two issues that I brought it in for, and there was a giant dent in the drivers door and my windshield was cracked. Never been so disappointed in a customer experience. Will never go back to this location. More

by blakethomas Verified Customer Verified Customer

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Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied to help me understand the work needed to get done on my vehicle. Very satisfied More

by rdiana089 Verified Customer Verified Customer

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Very fast with the Service,respectful,& kept me updated at all times. Done when said said they would at all times. Done when said said they would More

by ANNIEAMBR Verified Customer Verified Customer

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Very satisfied with the dealership and the service…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. More

by jaroesty Verified Customer Verified Customer

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Hector was so helpful and communicated repair status on my truck and was completed when promised . my truck and was completed when promised . More

by CHELY1082000 Verified Customer Verified Customer

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The service was so helpful and much quicker than I had expected it to be! expected it to be! More

by dorashamooil Verified Customer Verified Customer

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