Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Arlen Bird

March 22, 2026

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Employee Rating

Everything went smoothly and Arlen was awesome as always! Thanks Arlen! We were able to schedule fast, service was great, Arlen is easy to talk to and we are happy as can be! More

by Chelseyjroberts
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 21, 2026

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I had an issue with my phone not connecting and they were able to detect the problem and fix it More

by pac1n2
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 20, 2026

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Employee Rating

I had great service, good communication, and my problem was quickly fixed. I appreciate the good communication. More

by Jmyron711
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 20, 2026

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?? Always a pleasant experience with Arlen and Colby and everyone that is associated with the transaction. More

by Nat.bj
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 17, 2026

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Employee Rating

Quick appointment and the reason I was there was handled. Communication was good and vehicle taken care of More

by andrew.mcintosh8
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 12, 2026

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Employee Rating

I would never consider going elsewhere for my Ford service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, h More

by BJLORINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the wonderful review! We truly appreciate your trust in Bob Ferrando Ford for your vehicle service. It means a lot to hear that our team has consistently provided you with dependable, friendly, and fairly priced service. Our goal is always to make every visit a positive experience, and we're grateful for the opportunity to continue taking care of you and your Ford. Thanks again for your support—we look forward to seeing you at your next visit! 🚗

March 11, 2026

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Employee Rating

Calm, fast, enjoyable and helpful The customer service was fantastic and they were very fast More

by Kayleemarone
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the great review! We're happy to hear your experience was calm, fast, and enjoyable. Our team works hard to provide helpful and efficient service, so it’s wonderful to know that came through during your visit. We truly appreciate you choosing Bob Ferrando Ford and look forward to seeing you again in the future! 🚗

March 03, 2026

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It is always a pleasure to go to Bob Ferrando Ford as it is my favorite dealership, the one where I do 95% of my automobile business. I have purchased several vehicles from them and the sales experience is More

by MARKJMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Paul Dedionisio, Dana Greenawalt, John Barney, Collin Mello , Hats off to the best salesman in town, Shawn Haas. 5 stars, professional, friendly, kind and does his job with a passion rarely seen in customer service.

March 03, 2026

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Employee Rating

The service dept is first rate! ! They are always on time and fix things right the first time! More

by JWILDZZA
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

February 23, 2026

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Employee Rating

They were very prompt in doing the work. And, they all were very courteous and polite. More

by bemeeker
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Feb 23, 2026

Bob Ferrando Ford responded

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words. Our team works hard to provide prompt service while making sure every customer feels welcomed and respected. We're glad to hear you had a courteous and positive experience with us. We look forward to serving you again at Bob Ferrando Ford! 🚗

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