Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Antonio Holmes
Antonio Holmes at Norm Reeves Toyota Dallas

Antonio Holmes

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.6
86 Reviews
4.6

86 Reviews

Write a Review

86 Reviews of Antonio Holmes

September 21, 2025

Dealership Rating
Employee Rating

Clean, nice beverage area, clean bathrooms, friendly service staff, greeted as soon as I drove in. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 21, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 17, 2025

Dealership Rating
Employee Rating

I really enjoy the people I work with—Antonio, Shelly, and Brad. I find them to be very knowledgeable as well as friendly and understanding. More

by ckolleade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski , Brad Alexander

Report | Print
Sep 17, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 15, 2025

Dealership Rating
Employee Rating

I call and talked to my service guy and told him i was having trouble with my car. He said i will get right on it and he did . My car was ready the next day More

by putrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 15, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 15, 2025

Dealership Rating
Employee Rating

I had a great experience with the service department. From the moment I arrived, the staff was professional, courteous, and transparent about what needed to be done. They explained the service process cl More

by melissagonzalez2365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 15, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 15, 2025

Dealership Rating
Employee Rating

Clearly explained the issues with my Tundra, bringing me into the work area to visually show me the problem. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 14, 2025

Dealership Rating
Employee Rating

The wait is a little longer than I expected, but overall good service . I’ll be back More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 14, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 10, 2025

Dealership Rating
Employee Rating

Quick ,easy, and great customer service. Answered all my questions, also helped me plan my maintenance schedule for my vehicle. Thank you! More

by lugo61539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, Sergio Leyva

Report | Print
Sep 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 03, 2025

Dealership Rating
Employee Rating

Worst wait time every visit. You might as well take lunch and dinner with you. More

by Crystal Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 03, 2025

Norm Reeves Toyota Dallas responded

Thank you for your feedback. We're truly sorry to hear about the long wait times you've experienced. We understand how valuable your time is, and we're actively working to improve our scheduling and service flow. Your input helps us do better, and we appreciate you bringing this to our attention.-LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 31, 2025

Dealership Rating
Employee Rating

It was a pleasant doing business with you that kept me informed and got job done pretty quick and I appreciate that Next time I need any type of service from oil change to brakes. I’ll be bringing my car More

by cyberboy972@hotmail’com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 31, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 30, 2025

Dealership Rating
Employee Rating

I am always satisfied with the service that I get from the toyota place.I go to. More

by k357shooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva

Report | Print
Aug 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
2
...
9

Dealership Inventory (217 Vehicles)

new 2026 Toyota Prius car, priced at $35,024
2026 Toyota Prius
new
Karashi exterior
CVT
Front-wheel Drive
$35,024
View Details
used 2018 GMC Sierra 1500 car, priced at $27,191
2018 GMC Sierra 1500
used
Dark Slate Metallic exterior
Automatic
Four-wheel Drive
$27,191
View Details
used 2020 Honda Accord car, priced at $20,189
2020 Honda Accord
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$20,189
View Details
used 2016 Mazda CX-5 car, priced at $18,491
2016 Mazda CX-5
used
Crystal White exterior
Automatic
All-wheel Drive
$18,491
View Details
used 2021 GMC Sierra 1500 car, priced at $35,491
2021 GMC Sierra 1500
used
Cayenne Red Tintcoat exterior
Automatic
Rear-wheel Drive
$35,491
View Details
new 2025 Toyota 4Runner car, priced at $53,692
2025 Toyota 4Runner
new
Cutting Edge exterior
Automatic
Four-wheel Drive
$53,692
View Details
View All Inventory