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Antonio Holmes
52 Reviews
52 Reviews
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52 Reviews of Antonio Holmes
June 21, 2025
Dealership is very welcoming and helpful. I life how I was helped out efficiently and getting updated information. I life how I was helped out efficiently and getting updated information. More
by Dulce Camarillo
Verified CustomerOther Employees Tagged: Alex Marin, Sergio Leyva
June 21, 2025
Unsatisfactory service. Had an oil change appointment at 12:pm. Was there at exactly 12. Was told by the advisor that it will take 1:30-2 hrs and he wrote 1:30 on the form. Had an oil change appointment at 12:pm. Was there at exactly 12. Was told by the advisor that it will take 1:30-2 hrs and he wrote 1:30 on the form. Patiently waited at the lounge. Around 2 pm, went to see the advisor for any update. Was told that it will take more minutes. Had to wait for additional 1 hr until the car was ready. Service took more than 3 hrs for a simple oil change and tire rotation. Got no updates from the advisor for the 3-hr period. Never experienced with any dealership waiting 3 hrs for oil change. Left the dealership starving, disappointed. Wasted so much time and ruined my schedule that day. More
by bing b
June 15, 2025
The service was done in a timely manner. The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I wou The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I would be notified when it came in. I have had no notification and so much time has passed I forgot about it. Now I am out of town for a few weeks and am worried that the problem has not been rectified. More
by bcgragg
June 15, 2025
What's the point of an appointment if you're going to be put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix somethin put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix something about the throttle that wasn't broken "just in case" because I replaced the battery. Auto repair is as big a scam as medical. More
by jnuss2000
June 09, 2025
The services department is quick and thorough. John Pena is an excellent service coordinator and I enjoy working with him. John Pena is an excellent service coordinator and I enjoy working with him. More
by Mark
Other Employees Tagged: Shelly Jackowski, John Pena, Edwin Aguilar
June 04, 2025
I choose Norm Reeves for my Toyota maintenance because I have found Shelly and Antonio to be honest, fair and considerate of my budget. have found Shelly and Antonio to be honest, fair and considerate of my budget. More
by janlwaffer
Other Employees Tagged: Shelly Jackowski, Alex Marin, Harveen Toor
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