Anthony Duva | Page 2

Very helpful this time very efficient and very fast had an excellent smile seem like she wanted to be there and work hard an excellent smile seem like she wanted to be there and work hard More

by marakoff92 Verified Customer Verified Customer

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I’ve called 4 times this morning 7/3/23 starting at 0830am. First time nobody answered, 2nd time I was greeted then transferred unknowingly to the sales department who transferred me back to service a 0830am. First time nobody answered, 2nd time I was greeted then transferred unknowingly to the sales department who transferred me back to service and to a voicemail. Called again 3rd time greeted explained my frustration then transferred to another voicemail and the 4th time I exploded on the lady who answered saying it was a recorded line she works at a call center off site and advised she would “escalate” my request. It’s currently 0945am I’ve still received no phone call. This dealership has NO customer service. I am a first responder and I will ensure EVERY agency is South Florida is aware of how poorly you get treated at your dealership. I’ve been to sales and service on two separate occasions and both times the experience has been horrendous. I could go on regarding some additional frustrating incidents with this dealership but I’m going to save my writing for an audience who will appreciate the information and use it to avoid this dealership. More

by John Jones Verified Customer Verified Customer

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Good day everyone. I’ve always played lottery games with the hope that someday I will win but that never happened. I did some research online and I came across an adver I’ve always played lottery games with the hope that someday I will win but that never happened. I did some research online and I came across an advert about Dr Amber who helps people that believe in his work. I explained my situation to him and he prepared a lottery spell for me and gave me some special digits to play the lottery. I did as he said without any skepticism and could you believe that after 3 days, I checked my ticket at a store where I bought it from and for the very first time in my life, I won the sum of £30,820,000 MILLION POUNDS. Now my life has changed for good, I am a boss of my own and I am so happy that I meant this great man called Dr Amber. You can be a boss of your own too by getting in touch with him. For urgent response from Dr Amber, send a WhatsApp text or call to +1 409 241 8060 or send an email to; amberlottotemple@gmail.com More

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Excellent customer service as always. Oil change gets done quick and they have a nice lounge for you to wait on your vehicle. I’ve also brought a fleet of vans and they worked fast to get Oil change gets done quick and they have a nice lounge for you to wait on your vehicle. I’ve also brought a fleet of vans and they worked fast to get them back on the road. 5 star service More

by Roberto Fuentes Verified Customer Verified Customer

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I didn’t get called to be told what was wrong with my Jeep. I had purchased a custom fuel door cover that was replaced without asking me. I arrived the second day my Jeep was at service to pick up a rent Jeep. I had purchased a custom fuel door cover that was replaced without asking me. I arrived the second day my Jeep was at service to pick up a rental car — there were no cars. I had to return in the afternoon. More

by Cynthia Verified Customer Verified Customer

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Terrible service and communication. On more than one account ive had to bring my vehicle here and eqch time it took 4 days for you to look at it to get a diagnosis. No one ever reached On more than one account ive had to bring my vehicle here and eqch time it took 4 days for you to look at it to get a diagnosis. No one ever reached out i would have to call several times a day to just get an update. Each time i would call i was reassured that a service member was scheduled to look at it . This goes on gor 4 days that a servece memeber was supposedly scheduled to look at it. After it finally gets diagnosed im told that i need a new engine and that my exteneded warrantly will not cover anything. I had to call my warranty provider directly to find out that this was not the case at all. They needed to run a diagnosis to see how much of the damage would be covered. None of this information was relayed to me at all. Terrible communication. And if it were my business i would not make an appointment for a customer to drop theor vehicle off if i had absolutely no intention on even looking at it until 4 days later! Its really not that complicated to figure out why this might be frustrating for anyone. More

by agnello84 Verified Customer Verified Customer

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I use Arrigo all the time. The service is very good and quick. The people there are very friendly and respectful. I would recommend anyone who needs service to try them.... The service is very good and quick. The people there are very friendly and respectful. I would recommend anyone who needs service to try them.... More

by GOOTS99 Verified Customer Verified Customer

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Fantastic experience, everyone was amazing. .. from the call the book the appointment, to the service advisor to the video from the service technician it was great .. from the call the book the appointment, to the service advisor to the video from the service technician it was great More

by Chanelmolnar@yahoo.com Verified Customer Verified Customer

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My service took nearly 45 minutes longer than what I was told upon arrival. Overall the experience was okay. My truck was well taken care of and is still running well. told upon arrival. Overall the experience was okay. My truck was well taken care of and is still running well. More

by abelcherdet Verified Customer Verified Customer

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Worst service department in WPB. On 5/13/23 I took my Challenger to get serviced at Arrigo WPB. I took a video of the vehicle before it was taken into the service building, and Ant On 5/13/23 I took my Challenger to get serviced at Arrigo WPB. I took a video of the vehicle before it was taken into the service building, and Anthony Salvatierra (service agent) took one as well. Once the vehicle came back from the service building, I looked around the car and noticed two scratches on the lip of the front driver rim. I informed Anthony Salvatierra right away, and he noticed that the tire was also slashed. I showed him the video I took before the vehicle was taken in for service to prove it wasn’t like that before they took the car in. Anthony Salvatierra was then very skeptic and acting as if I was crazy by stating the fact that my vehicle was damaged by the service department. The person that worked on the vehicle was called to come look at the damage, and first thing out his mouth is "I hope I didn't scratch your car." Then the agent informed me that his manager will reach out on Monday. No calls on Monday, but I was not surprised. I called and was told they will send the manager an alert as he wasn’t available. Waited Tuesday till I just went there in the evening. Spoke with the manager, and he had all types of excuses as to why they didn't reach out. Went there to get it fixed today as agreed with the manager and was called an xxxxxxx by this weird childish guy they have working there doing I don’t know what, guess they didn't like the fact that I had a video of the car right before they took it in for service. Now they seem surprised I don't want them to fix anything at their place, and seem to be unwilling to pay to cover the cost to fix what they damaged. SAVE YOURSELF A HEADACHE AND GO ELSEWHERE. More

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