Anthony Capanelli | Page 18

Amazing!!! :) I was beyond happy with the salesmen there. This is now my 3rd lease with them and my experience gets better every time. I had the pleasure of dealing I was beyond happy with the salesmen there. This is now my 3rd lease with them and my experience gets better every time. I had the pleasure of dealing with Anthony A and Anthony C and they were both very courteous and patient with me (and my kids). The gentleman who went over the paperwork with me was so nice and patient too. Beyond thrilled with my vehicle. More

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VERY DISHONEST!! Kept us there 7 hours and kept lying saying they are busy only one mechanic on duty, when the car wasn't passing inspection! was trading my lemon th Kept us there 7 hours and kept lying saying they are busy only one mechanic on duty, when the car wasn't passing inspection! was trading my lemon that I got there last May for a new car. My car was in the shop more than I had it almost every month sometimes two weeks at a time. very very dishonest. I was taking a year older car with no amenities that mine had - sunroof, auto start, navigation. $4,000 cheaper sticker price. Then they wanted me to pay $1,500 more for the same warranty that I purchased for $3,000! let me add I purchased this car for my daughter to drive to and from college. it was so unreliable and always in the shop that she was unable to take it to school at all this year. More

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brought my car here. i will always come here even though its about 30 miles away its great service and way cheaper than the ones closer to me. i will continue to come here as my primary mechanic even though its about 30 miles away its great service and way cheaper than the ones closer to me. i will continue to come here as my primary mechanic More

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The worst service department ever they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never b they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never buy a dodge More

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Very pushy and forget there promise I purchased many cars from there , and this was one of the worst experiences of my life. Met a salesman , which worked with me and agreed to a veh I purchased many cars from there , and this was one of the worst experiences of my life. Met a salesman , which worked with me and agreed to a vehicle , spent ours working with my budget. After needing some time to think about the decision , it was but now and drive off or deal is off . And there attitudes went from nice to nasty once I walked away . Returned a few day later after they called with a better deal and once we agreed and hand shook on it . We noticed the car was damaged in lot . So they had to send it out for body work . I was going to back out but the deal was done and in my budget . Then the sales manager called and wanted more money for taxes after we agreed that was already in our agreement. He yelled at me like a child and hung up on me. I called my sales rep and he straightened it out , and finally picked up the car , waited another 2 hours , to find out they only had one key and tried to accuse me of dropping and losing it. when I didn't drive away yet . They told me to return in 2 days to be in and out to get key programmed. Brought car home and saw so many dings and scratches they were not noticeable at night. Went back spent 3 hours waiting for key to be made , showed sales manager damage and car is still back in there body shop being repaired. Every manager is a manipulator and a lier , they changed there mind and very pushy to make a sale and don't hold up to there promises. A after all that they sent me out with a 1/4 tank of gas Will never go back to that dealer again . More

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fraud Went there specifically to purchase a 4/4 or a all wheel drive vehicle. Spoke to salesman who showed me numerous vehicles,all of which were supposed t Went there specifically to purchase a 4/4 or a all wheel drive vehicle. Spoke to salesman who showed me numerous vehicles,all of which were supposed to be what I requested.we loved a jeep latitude which the salesman insisted was All Wheel Drive. When I asked where button or knob was to lock in ,he stated car will automatically adjust do to weather. A day later I called saying I believe my car was only front wheel drive. The manager Anthony got INVOLVED and said there was a mistake the car is front wheel drive. Explained I didn't want this vehicle . They would only take it back if I bought something else from them .which I had no choice but to do since I wanted a 4/4 or all wheel drive. If this isn't fraud or basic bait an switch I don't know what is. Worst of all I was a return customer , who purchased a suv there last year. They also agreed to wave $750 fee, which they did initially on first car . When I exchanged cars I didn't realize till the next day they charged me this fee. When I called I was told it was to late. More

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Painless car buying Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for makin Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for making this a pleasurable experience. Thanks again Jim LaClair More

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Easiest and Professional lease experience. The entire staff was professional, polite, accommodating and pleasurable to deal with overall. I have leased 4 vehicles through Security and will cont The entire staff was professional, polite, accommodating and pleasurable to deal with overall. I have leased 4 vehicles through Security and will continue to come back and refer people to the dealership. I walked in knowing what I wanted and had my truck of choice in 2 hours! More

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