Annie Granchelli | Page 73

We had a wonderful experience with Annie at Garavel. They had contacted us to buy out the lease on our current Jeep however we were having a hard time connecting with our original salesperson - Annie to the had contacted us to buy out the lease on our current Jeep however we were having a hard time connecting with our original salesperson - Annie to the rescue! She got back to us immediately, got us a quote within two hours for our buyout on a holiday weekend and offered us an amazing deal for a new lease. She was incredibly helpful when we came in to meet with her, explained all the details of the buyout which we'd never done before and went above and beyond to track down the exact car we wanted with light interior which was very difficult to find. She rushed it so we wouldn't have to pay an additional month on our old car, made the switch out of cars in less than half an hour and walked us through all the new features after having her team remove all the plastic, covers, tags etc from the car and wash it so it was road ready! We emailed back and forth throughout the process like old friends, she really was wonderful to work with and the best part was I really trusted her that we were getting a good deal, not something you often feel when looking at cars! More

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I had the best experience I've ever had at a dealership. Everyone really went the extra mile to make me feel comfortable and satisfied with my purchase. Annie, my sales rep as well as all the fi dealership. Everyone really went the extra mile to make me feel comfortable and satisfied with my purchase. Annie, my sales rep as well as all the finance people went out of their way to get me into a vehicle I love at a price that wouldn't break my wallet. In these tough economc times, it's nice to see there are still good, honest people out there who value quality as well as making a living. I would definitely recommend this dealership to friends and family. In fact, I have a friend who might be leasing a vehicle from them. Garavel has top notch vehicles and superior customer service. I drove off the lot feeling confident that I had made the right choice and even though my sale took longer than most (finding a vehicle I wanted at the right price) I never felt pressured to get something just so a sale could be made. Other dealerships in the area could really learn a lot about how to treat customers just from one visit here. More

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I just purchased a new truck this past Saturday. The entire process was so easy due entirely to the professionalism and competency of the staff I worked with. They got me a great deal and I am entirely entire process was so easy due entirely to the professionalism and competency of the staff I worked with. They got me a great deal and I am entirely pleased with my purchase. I would recommend those people I worked with, and this dealership, to anyone looking to purchase a Ram. More

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Our overall experience was excellent. The entire staff are all professional and extremely thorough. Everyone was helpful in our decision making. We will surely be back again. are all professional and extremely thorough. Everyone was helpful in our decision making. We will surely be back again. More

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I was extremely happy with the personalized attention Frank Adams gave us. He stuck with us through to the end. We always felt that he had our best interest in mind, with what we needed in a vehicle and Frank Adams gave us. He stuck with us through to the end. We always felt that he had our best interest in mind, with what we needed in a vehicle and the payment that we can afford. I was also very impressed with the support given by the managers and other sales associates, they all worked as a team to make us feel comfortable with our purchase. We are very happy with our new Dodge Durango Crew Hemi. More

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I walked in wanting to buy a new jeep and they walked me through it. The entire experience was great from the start to the minute I drove off the lot!!!! Run to Garavel.....don't stop...you'll love it.. through it. The entire experience was great from the start to the minute I drove off the lot!!!! Run to Garavel.....don't stop...you'll love it.. More

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What an experience!From the minute I walked in the door and was greeted by Annie,I knew I was gonna end up buying a car.When customers feel like they're stuck in a dealership the head right for the door.Wh and was greeted by Annie,I knew I was gonna end up buying a car.When customers feel like they're stuck in a dealership the head right for the door.When a customer is given all the answers to any question they have without throwing a pen at them and saying "here sign"You become comfortable and can concentrate on your needs.This is EXACTLY WHAT HAPPENED!Annie acted more as a mother figure than some slimey car salesman.I knew EVERY part of the deal before I got to Omar's Office to sign the papers.This was a schooling to all other dealers on how to sell and deliver a car!A++ More

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Annie Granchelli was excellent to work with through every step of the process. She was honest and trustworthy and I never felt she was simply trying to make a sale, but rather, trying to help my husband and step of the process. She was honest and trustworthy and I never felt she was simply trying to make a sale, but rather, trying to help my husband and I make the best possible choice for our son's car. Safety and practicality were major issues for us and Annie took the time necessary to share her extensive knowledge about the vehicles we were considering. Annie made the experience completely enjoyable - she is smart, genuine, funny and always pleasant - never too busy to take our calls or answer our questions. This was not the stereotypical car dealership experience by any stretch. Omar was very helpful in explaining the financial details of our contract. We are thrilled with our purchase. Thank you! More

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Garavel Jeep worked very hard to find me the exact Jeep that I wanted. Every contact that I had with them through the process was professional and courteous. They got a great Jeep and I couldn't be happi that I wanted. Every contact that I had with them through the process was professional and courteous. They got a great Jeep and I couldn't be happier. More

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Wonderful service. We've now bought two jeeps with Annie and she's great. She helped us find exactly what we were looking for and made the process quick and painless. Steve is great too - he was super Annie and she's great. She helped us find exactly what we were looking for and made the process quick and painless. Steve is great too - he was super helpful and lead us in the right direction. Michelle in service was a sweetheart and helped me with the problems with my Jeep. Every one has been so nice - and I'll be coming back again in the future. More

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