Angela Sciabarasi

Subaru of Jacksonville was by far the best dealership I have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I w have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I was impressed by the professionalism and genuine care of my salesperson, Caleb. Unlike many other experiences I’ve had, Caleb wasn’t pushy or aggressive. Instead, he took the time to listen attentively to my needs and preferences and answered all of my questions with honesty and patience. Caleb’s approach made me feel completely at ease and confident in my decision to schedule an appointment. When I arrived at the dealership, I was delighted to see that Caleb had already pulled the car around and had it ready for a test drive. It was such a thoughtful touch that truly enhanced my overall experience. Beyond just the initial interaction, the dealership itself was immaculate and welcoming. The staff was courteous and attentive, and I felt that they genuinely wanted to ensure I had the best possible experience. Subaru of Jacksonville exceeded my expectations in every way—providing exceptional customer service, a transparent and respectful sales process, and a team that truly cared about finding the right car for me. By the time I left, I had not only found the perfect vehicle but also had complete trust in the dealership. I wholeheartedly recommend Subaru of Jacksonville to anyone in the market for a new or used vehicle—they set a new standard for excellence in the automotive industry. More

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A great Big Thank You to Jonah and Ray for helping me with the purchase of my vehicle..The experience was amazing and they were awesome and helpful. Also thank you to Seth for his help with my vehicle pu with the purchase of my vehicle..The experience was amazing and they were awesome and helpful. Also thank you to Seth for his help with my vehicle purchase. They are all very knowledgeable and friendly. Awesome experience and Thank you again! Mercedes Blankenship More

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This is the best dealership you can buy from hands down. The staff are exceptional and friendly. The staff are exceptional and friendly. More

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Six months later and same issue with title work. Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag w Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag was set to expire, but I was again assured staff was on top of it. In the interim, 7 days prior, I was promised a new Temp tag would be in the mail, only to learn 3-days later dealer staff failed to follow through. Subsequent calls exposed dealership staff “again” was sitting on my title work. With zero reasoning. Had I not reached out, who knows how long it would have been before staff would have caught and corrected these failure(s). It is blatantly apparent SOJAX customer focus solely extends the point of making a sale; afterwards you are on your own. Especially, since leadership failed to address gaps reported six months earlier. I did speak with the sons owner and was assured a new 30 day tag was sent out for next day delivery; along with my title work. Technically, I should be able to pick up my new tag within the next 5-6 days. Just sad the lack of honesty, communication and follow through. More

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Purchase experience was great; however, communicated the process for obtaining a permanent tag requires a lot of work. In brief, temp tag was set to expire and requested a new temp to get us beyond the process for obtaining a permanent tag requires a lot of work. In brief, temp tag was set to expire and requested a new temp to get us beyond the typical 30 day issue window, since we would be out of town. Unfortunately, I had to make multiple requests to dealership staff before they followed through with this request; after multiple confirmations that new temp tag was issued and in the mail. Plate was, eventually, received around day 36. More

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Ask for Juan Hernandez in sales and AJ in finance. You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv More

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Absolutely amazing working with John voight he was very patient and got all of our requests done. patient and got all of our requests done. More

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Number one in all areas! Salesman Ray is exceptional and knowledgeable. My third purchase here! Salesman Ray is exceptional and knowledgeable. My third purchase here! More

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Angela was a real lifesaver for us. We ran into an issue with the tag agency, and she really came Through for us with a.Quick and easy solution! Thanks very much for your help, and all your hard work beh with the tag agency, and she really came Through for us with a.Quick and easy solution! Thanks very much for your help, and all your hard work behind the scenes. More

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Juan has been knowledge able and helpful with me while buying my first car. He has gone above and beyond to help me. I recommend Juan he is the best. buying my first car. He has gone above and beyond to help me. I recommend Juan he is the best. More

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