Angela Carr

Had very bad experience with the service department. I asked to have back seat alarm turned off and Angela told me that would be illegal, which is ridiculous. I asked if I could have engine idle turned I asked to have back seat alarm turned off and Angela told me that would be illegal, which is ridiculous. I asked if I could have engine idle turned off and was told that was not possible. Later that day I was able to turn both off after reading the manual. More

by ANDREA.JACKSON Verified Customer Verified Customer

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Friendly vibe and nice people During delivery of the vehicle Alan was patient with us explaining the function of the touchscreen vehicle Alan was patient with us explaining the function of the touchscreen More

by Dan Verified Customer Verified Customer

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Always great service, kind and helpful employees and the service is excellent and very timely. service is excellent and very timely. More

by chamberlain.kbc Verified Customer Verified Customer

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Quick and polite. ..but when I make a reservation via the Web it makes me a new customer instead of a returning customer. Also sometimes they have text updates and vid ..but when I make a reservation via the Web it makes me a new customer instead of a returning customer. Also sometimes they have text updates and videos when the car is being worked on, and then other times there is nothing. Inconsistent from a customer facing perspective. More

by lrc0515 Verified Customer Verified Customer

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I do recommend the dealer. They serve you kindly, and the work is done on time. Five stars to the staff. They serve you kindly, and the work is done on time. Five stars to the staff. More

by MASTERCH0 Verified Customer Verified Customer

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Service advisor was friendly, check in went quickly and vehicle was serviced in less than an hour. Very pleased with the service appointment. vehicle was serviced in less than an hour. Very pleased with the service appointment. More

by Mbruno7 Verified Customer Verified Customer

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After I unexpectedly encountered a 15 MPH speed bump that Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after dri Milwaukee placed in the middle a 25 MPH residential street--rather than actually enforcing their own traffic laws--I dropped off my Mustang after driving home--very slowly. Next day I talked to Adam about the situation. He suggested a full front-end and suspension inspection. I agreed. Later, Service Technician, Justen, sent me a detailed video with the results of his inspection. Surprisingly, all components were solid and roadworthy. He suggested a front-end alignment, but otherwise, no other damage or repairs needed. Great. Within a few hours, Angie called and pronounced it ready for my pickup. Later that day, I stopped by to buy an additional spare Mustang key fob. Mr. Bauer from parts actually walked out to my car with the fob to assure it worked and programmed it before charging me for the part. Very helpful. On my way out, I talked with Tim who gladly scheduled a Works appointment for my truck in the following week. Quite a team effort providing exceptional customer service from Boucher Village Ford's Service and Parts departments. Thanks everyone. More

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The service department has been very helpful with issues I was having with my vehicle. The complimentary pick up/drop off service has been a great help as well. I was having with my vehicle. The complimentary pick up/drop off service has been a great help as well. More

by GARINHAJEWSKI Verified Customer Verified Customer

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I purchased a set of four tires last year. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. was told my tire lug nuts needed to be replaced at recent Service. I was not shone any problem with the lug nuts. More

by popearl15 Verified Customer Verified Customer

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The dealer figured out what I needed done and did a perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. perfect job doing it. The vehicle was fixed properly and no on will see any thing what happened to it. The repair looks fantastic. More

by DAVE53223 Verified Customer Verified Customer

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