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Angel Otero
846 Reviews
ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
15 yrs, 10 mos
846 Reviews
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846 Reviews of Angel Otero
May 31, 2021
Angel is an asset - my last visit was the first visit after Jackie had passed - service oil and check a couple things - I never went back! Angel creates a pleasant experience from the start, follows thro after Jackie had passed - service oil and check a couple things - I never went back! Angel creates a pleasant experience from the start, follows through and is a professional! The work done was excellent! Everything was done exactly as he stated! More
by ghunt2
Verified Customer
May 27, 2021
Very professional, great service, and always go beyond to make sure I’m satisfied with my visit every time , allow me to ask technicians questions about the status of my vehicle make sure I’m satisfied with my visit every time , allow me to ask technicians questions about the status of my vehicle More
by SSNIADACH
May 27, 2021
Karen and other employees up front always professional and kind. They treat me like GOLD! And I appreciate the excellent mechanics that I never meet and kind. They treat me like GOLD! And I appreciate the excellent mechanics that I never meet More
by AMWRIGHT7
Other Employees Tagged: Heather Olsen, Karen Shank
April 14, 2021
We had tire rotation 4/1 & informed svc of rear tire needing air twice, I wasn't told anything about that tire. Two days later I see nail in outer edge of tire I had told them about. This is Sat , we' needing air twice, I wasn't told anything about that tire. Two days later I see nail in outer edge of tire I had told them about. This is Sat , we're packing to head back to TN. We are told will have to get tire delivered Mon. He said they will exchange it out and we'd be on our way. Now we have to get 2 more hotel nights. Mon I arrive Toyota and wait for almost 2 hrs when I am finally told it will be $55 plus labor. A few minutes later it's ready and the bill is $125. I'm told it's because when I purchased the tires in Aug, 8 months, that I paid a lot better price in TN than they charge in Fl. So 1 tire only 8 months old cost me almost as much as 2 tires did plus hotel and I was Never told this is how Road Hazard is figured with Toyota NEVER AGAIN. Plus it should have been seen on 4/1 when I told them to look at it. More
by Ronjack70
Other Employees Tagged: James Brady
April 09, 2021
Lack of response post service regarding lost key. Attempted contact six different times via phone email, direct calling service department. Received one call back. Minimal attempt to resolve issue o Attempted contact six different times via phone email, direct calling service department. Received one call back. Minimal attempt to resolve issue or provide customer satisfaction regarding replacing lost key / fob. More
by Flabears
April 07, 2021
Took 2 hours to get oil change When I complained, angel said it had only taken 1 and 1/2 hours. But I got there at 230 . He waited 25 mins to put paper work in making wait time extra long. after 2 hrs said said it had only taken 1 and 1/2 hours. But I got there at 230 . He waited 25 mins to put paper work in making wait time extra long. after 2 hrs said I needed motor filter which had to be order causing another hr wait which I could not with stand. overall , was a bad experience. More
by Dlros2
April 07, 2021
Good service and fast. Computer hookup recommendation to find check engine issues sounds expensive (>$100) considering auto parts stores use their computer to diagnose problems for free. find check engine issues sounds expensive (>$100) considering auto parts stores use their computer to diagnose problems for free. More
by JESSADASUN
April 07, 2021
In and out at a reasonable time. Received a list of items completed. Would have appreciated a quick floor vacuum or at least a windshield cleaning. Overall adequate experience. completed. Would have appreciated a quick floor vacuum or at least a windshield cleaning. Overall adequate experience. More
by kjs.rn.2000
April 01, 2021
It was a great Visit. The Service was excellent as always. The Service Dept, kept me well informed on all the details of my visit.... always. The Service Dept, kept me well informed on all the details of my visit.... More
by HILLMARK100
Other Employees Tagged: John Murray
March 30, 2021
Actually I took appointment for transmission fluid replace they told 179+tax when I redom my car they told 300 + tax and we takecare u but when I talk some one abt there is one employe there she list replace they told 179+tax when I redom my car they told 300 + tax and we takecare u but when I talk some one abt there is one employe there she listen about story and she go inside tell main them supervisor something and they dont change my transmission fluid when I asked mechanic..I realized they dont..they so mean and cheap on this level job they always overcharged the people better then market..management suppose to focus on this..last 3 to 4 years they bad staff.not friendly all are businessman toyota suppose take serious abt this location because I m going to this location last 16 year now I dont like to go More
by snelgandhi
Other Employees Tagged: Thomas Clark, Emily Melanson , Tanya Kays
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