Angel Otero
Angel Otero at Daytona Toyota

Angel Otero | Page 20

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
846 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 10 mos

4.6

846 Reviews

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846 Reviews of Angel Otero

August 09, 2024

Dealership Rating
Employee Rating

I like taking my vehicle to Daytona Toyota. The advisors are very knowledgeable and friendly. Any issues I had for my vehicles they were always ready to address them. I appreciate providing More

by onevoice1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 13, 2024

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that you enjoy bringing your vehicle to our dealership and that our advisors have consistently provided knowledgeable and friendly service. We’re also glad that any issues were promptly addressed and that you appreciated the complimentary snacks. Your satisfaction is important to us, and we look forward to serving you again. Thanks for choosing us!

August 08, 2024

Dealership Rating
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When I go for maintenance, I get text messages. To trade in my truck or car that I just purchased I don't appreciate it. More

by WHITEFAMILY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Daytona Toyota responded

We'd like to learn more about your experience with our dealership, WhiteFamily50. Please contact Kevin Busler at Kevin.Busler@daytonatoyota.com to resolve any outstanding issues. Thank you.

August 05, 2024

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Staff is always helpful and polite. Always get a complete report on service. Checkout folks are great, too. Place is clean, as are bathrooms. Never have had bad service, or a bad t More

by euobwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Daytona Toyota responded

Thank you for your kind words! We’re glad to hear that you consistently receive a complete service report and have a positive experience with our checkout team. We also appreciate your feedback on the cleanliness of our facility and restrooms. It’s great to know that you’ve always had a good experience with us. If you need anything else or have any questions, please don’t hesitate to reach out!

August 04, 2024

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The gentleman that brought my truck out front (didn’t get his name) noticed a man hanging around my truck and told Angel about it. Angel walked me to my truck to make sure I was safe. I totally appreciated t More

by Corinna
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2024

Daytona Toyota responded

Thank you for sharing your experience! We’re glad to hear that the team, including Angel, went above and beyond to ensure your safety. Your appreciation means a lot to us, and we’re thrilled that you felt well taken care of. If you need anything else or have any further concerns, please don’t hesitate to reach out!

July 29, 2024

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Employee Rating

very crowded. Long wait as they try to sell you all sorts of service. Brought in for routine service. More

by mwjuengst
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Daytona Toyota responded

We can understand your frustration about the wait for service, mwjuengst. We will address these issues and hope that we will see you in the future for a five-star experience. If you have any questions, please contact Aaron Garcia in our Service Department at 386-255-7475 ext. 1702. Thank you.

July 29, 2024

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Employee Rating

Emily was awesome what a wonderful person to work with I really enjoyed all her knowledge and expertise she was awesome More

by pennie457
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Recommend Dealer
Yes

Other Employees Tagged: John Murray, Emily Melanson

Aug 08, 2024

Daytona Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that Emily provided you with such a great experience and that her knowledge and expertise stood out. We’ll be sure to pass along your kind words to her. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

July 26, 2024

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Employee Rating

Angel, very professional, calm, and let's me know of my car needs to keep it healthy. Very nice man. Thank you More

by rsh0907
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Daytona Toyota responded

Thank you for your kind words! We’re delighted to hear that Angel provided you with professional and calm service, keeping you informed about your car’s needs. We’ll be sure to pass along your appreciation to him. If you need anything else or have any questions, please don’t hesitate to reach out. Thanks again!

July 19, 2024

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I first bought my car in December 2001. I have been using Daytona Toyota for servicing my car ever since. I am always very pleased with the professional and competent manner of Angel Oter More

by ANGELAHE9
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2024

Daytona Toyota responded

Your kind words make our day! We're grateful for your trust in us and are always here to assist you with anything related to your car. Feel free to stop by or give us a call anytime!

July 12, 2024

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Always great customer service, and my advisor Angel is the best. Personable and friendly, but 100% professional, knowledgeable, and always honest and fair. Angel has been my advisor for more than six yea More

by SSMOON0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2024

Daytona Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had consistently great experiences with Angel over the years. We appreciate your loyalty and look forward to continuing to serve you!

July 10, 2024

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Employee Rating

I know it is on me because I bought the lifetime oil change but I really have to look for another dealership to bring this car to. First time I had to run up to the desk every time the service person h More

by PJGellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2024

Daytona Toyota responded

Thank you for your feedback. We're sorry to hear about your experience and will work on improving our service; please feel free to contact us directly so we can make it right for you.

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