Andrew Louttit | Page 18

Andrew did an outstanding job taking care of us. He was referred to me by one of my co-workers, and I can see why she recommended him - he went above and beyond by making sure we got the right vehicle for referred to me by one of my co-workers, and I can see why she recommended him - he went above and beyond by making sure we got the right vehicle for our needs. More

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I rated all above 5. (Great) because it was the best car buying experience I have encountered in many, many years! Taylor Ford management and employees are incredibly knowledgable and the customer servic buying experience I have encountered in many, many years! Taylor Ford management and employees are incredibly knowledgable and the customer service is OUTSTANDING! I drove off the dealer lot more than comfortable with my purchase and feeling very safe and the payment within my budget! KUDOS To Andrew, Dean and Mike Swodorski! I would surely reccomend Taylor Ford and, if needed; the service department! Thank you all and your ownwer; Paul! More

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Taylor Ford has an extremely helpful staff. I'm a fairly picky person and even though they had a car that almost matched what I wanted, I found one elsewhere that was a perfect match and Andy had no issues picky person and even though they had a car that almost matched what I wanted, I found one elsewhere that was a perfect match and Andy had no issues requesting the car from the other dealership for me. I even received the car within the week, no hassle. Everything was handled quickly and I received a bit of training on the features of my particular model. Superb. More

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After experiencing my car dying, I found my self searching for a new car. Not only was I dealing with the stress of finding the right car at the right price, but I was also dealing with trying to we searching for a new car. Not only was I dealing with the stress of finding the right car at the right price, but I was also dealing with trying to weed through salesman who wanted to sell me something that I didn't want at prices that were ridiculous. I walked into Taylor Ford, expecting the same selling tactics that i've experienced the previous days. Andrew approached me and could instantly sense my frustration with the whole car shopping experience. From the minute I sat down at his desk, to the minute I drove away in my new car, he made me feel comfortable and made the experience as smooth and quick as possible by working with me and my budget. I would definitely recommend Taylor Ford and more specifically, Andrew Louttit. More

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My experience at Taylor Ford was great. My salesmen Andrew was awesome. He was very knowledgeable in all ways. He really took care of me even when i didn't get approved for the orignal vehicle that i w Andrew was awesome. He was very knowledgeable in all ways. He really took care of me even when i didn't get approved for the orignal vehicle that i wanted. He was able to find me a vehicle that fit in my budget.Mike in finace was also great they really took care of me. I would recomend Taylor Ford to everyone who wants to have a great buying experience. More

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It was a pleasure yet again to be servist by Andrew Louttit and Taylor Ford Team. Great selections of models and colors.Outstanding Finance Department. Louttit and Taylor Ford Team. Great selections of models and colors.Outstanding Finance Department. More

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Mr. Loutitt was incredibly friendly, helpful, and professional. His communication over the phone, through emails, and in person was top notch. I was happy to do business with Mr. Loutitt and have rec professional. His communication over the phone, through emails, and in person was top notch. I was happy to do business with Mr. Loutitt and have recommended him to family who wish to visit a dealership. More

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Andrew by far has been the most wonderful salesmen I have ever incountered. As soon as we sat down he was very friendly and was understanding and supportive to my needs in a new car (price, trade in, gas mil ever incountered. As soon as we sat down he was very friendly and was understanding and supportive to my needs in a new car (price, trade in, gas mileage, safety). After we talked for a bit he pulled around the perfect car for me after a short test drive I was sold. Not to mention during my visit I had my 81 year old grandfather with me Andrew was so kind to him, at the end of the 1st day Andrew gave him a Ford baseball hat and that really just make my grandfather's day and my visit at the dealer ship that much more positive. My grandfather has been buying Fords for thirty years and he made the comment "Andrew was the kindest sales person he has met." Another thing I really appericated was when I picked up my escape Andrew took out so much time to show me all the ins and outs of this car, things I would of never noticed they were there if he hadn't, he also spent a few more moments with me ensuring I knew how to hook up my i pod, which was very helpful. I also left something in my trade in that Andrew was so kind to keep at his desk until I was able to pick it up, you just don't get customer service like that anymore. I plan on buying/leasing all my cars though Andrew from now on. More

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After a bad experience at a different dealer, I decided I would try Taylor Ford since I found out they have a large inventory. I entered the dealership and was promptly helped by Andrew Louttit. He politel would try Taylor Ford since I found out they have a large inventory. I entered the dealership and was promptly helped by Andrew Louttit. He politely listened to my issues/situation. He listened to what I wanted and was EXTREMELY knowledgeable about the vehicle and its options. While the exact vehicle I wanted was proving difficult to find, he showed me a few that were close. For various reasons, I decided not to get those specific vehicles, so Andrew took my information and said he would keep looking. A week or so later he gave me a follow-up call to give me an update on his search. Then about a week later he called again stating that a vehicle I may be interested in came off the truck that morning and he immediately thought of me. I bought the vehicle that day. I was VERY impressed by Andrew. He has a new long-term customer in me and I will gladly refer others to him. More

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I called on Wednesday to make an appointment with Andrew and was able to make as appointment the next day - Thursday at 9:30. I told him what kind of car I wanted and the price range I would afford. He and was able to make as appointment the next day - Thursday at 9:30. I told him what kind of car I wanted and the price range I would afford. He was able to get me the Ford Escape that I wanted and could afford. Perry was very helpful with the financing and was able to incorporate the remote start in with my payment. The remote start was installed that same day so I did not have to come back to get it installed. More

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